Technical Assistant to the CEO

Computers/Software Development Rockville, Maryland


Credible Behavioral Health Software is a leading Behavioral Health Enterprise Software company based in Rockville, MD and providing an Electronic Health Record (EHR) to the growing US Behavioral Health market. Recognized by Deloitte as one of the 500 fastest growing companies in North America (see Deloitte  Fast 500) and Inc. as one of the Top 50 Companies to work for, Credible is expanding our Rockville, MD based team. For Credible, our Mission is paramount and central to our success:  Improving the quality of care and lives in behavioral health for clients, families and providers. If you are interested in combining a mission driven position with a fast paced, results oriented culture, please apply today.

As the Technical Assistant to the CEO at Credible, you will directly support the CEO through execution, technical and reporting support in a timely, thorough, and accurate manner while possessing an excellent understanding of Credible, Credible's Mission, Credible's software and the CEO's management directives and goals.


Join the Credible Team today!


Overall Responsibility for the Technical Assistant to the CEO:

  • Assist the CEO in managing the overall IT Infrastructure and Technology projects through accurate and proactive research, analysis, and project management.
  • Track Key Strategic and Operational technical drivers by tracking progress, interfacing with VPs, Directors and Managers and providing technical support to the CEO by researching and answering questions; troubleshooting problems and optimizing Management's data tracking efforts.
  • Prepare daily, weekly, quarterly and annual technical reports.
  • Communicate with CEO and other senior management to effectively solve technical issues and concerns.
  • Keep a finger on the pulse of the industry, market and competitors, and communicate on issues relating to the industry that may be of interest to Credible, provide technical updates, and features geared towards ensuring that company’s services remain in a competitive position
  • Assist the CEO on a wide range of issues, which includes collecting, analyzing, and summarizing all relevant data that will aid decision-making.


Success Defined for the Technical Assistant to the CEO:

  • Tracking key management deliverables including Top Monthly & Annual goals
  • Advance quality management practices by collaboratively working with technical staff and leadership to develop goals and objectives to enhance products and services.
  • Assist Technical Team members, and others with exceptional management and coordination skills to ensure performance meets all Credible and Partner technical, cost, and schedule objectives.
  • Efficiently supporting CEO projects.
  • Proactively address issues in a timely fashion as needed.
  • Thorough time tracking.
  • Refinement of Credible's GYR Management System as it relates to the Technical projects and departments.
  • Other duties customarily associated with Technical Assistant to the CEO, and other duties as assigned.


  • Bachelor’s degree required.
  • 5+ years of experience in either Product Management, Software Development, and/or Project Management.
  • Expert in Microsoft Office, in particular Excel and PowerPoint.
  • You are known for your integrity. You always choose to make the right decision versus the easy decision. You know what information is sensitive, and you will protect it accordingly. You take your reputation very seriously.
  • You have a positive, roll-up-your-sleeves mindset and are willing to take on “lower-level” and “higher level” work based on the needs of the CEO and Credible..
  • You take ownership. You constantly seek opportunities to optimize processes and improve efficiency. You’re communicative and comfortable working with and through a range of different people and build relationships quickly.
  • You are resilient and flexible. You seek out direct feedback and see every challenge as opportunities to grow.
  • You are resourceful and practical. You are able to take different kinds of input, quickly and effectively sort out action plans.
  • You are an effective communicator. You are an exceptional communicator in every sense of the word. You are an especially astute listener and you pick up subtle cues that others may miss. You are effective in your spoken and written communication. You can be diplomatic, firm, gentle, and even pushy when you need to be to accomplish the goal.
  • You are detail oriented and conscientious. You cringe at typos, and you are the first to identify a formatting error. You obsess about the details (in a healthy way).


Credible is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.