Software Solutions Engineer

Computers/Software Las Vegas, Nevada Alpharetta, Georgia


Description

Software Solutions Engineer

At Agilysys, Inc. we are proud of our 3,000+ customers including some of the world’s most recognizable resort, casino and cruise line brands. We specialize in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. We serve casinos, resorts, hotels, food service venues, stadiums, cruise lines, grocery stores, convenience stores, general and specialty retail businesses and partners. With extensive operations, throughout North America, and additional sales and support offices in Singapore and Hong Kong, as well as software development in India, we are growing. For more information, visit www.agilysys.com.


THIS IS THE CHANCE YOU HAVE BEEN WAITING FOR! BREAK INTO THE SOFTWARE INDUSTRY AND GROW YOUR SKILLS! 

As a Software Solutions Engineer you will be responsible for successfully developing, applying, delivering, and maintaining the highest quality of Agilysys Hospitality Solutions product lines. In this role you will serve as a software and product consultant to show clients the full capability of the software and how best to utilize the software for unique hospitality management solutions.

You will be client facing and will assist clients throughout the full life cycle of software development from project conceptualization and planning to development, implementation, maintenance and support.

In this role you will have a focus on the design and development of custom proprietary software solutions for consulting clients.

The position may require knowledge of various programming languages and coding skills to meet specific client needs. Much of the work is greenfield development which is at the forefront of our technology efforts. You will be responsible for solving the most challenging problems and building them from the ground up as well as evangelizing and refining your solutions with the other development teams who will adopt and apply your designs.

You will get the opportunity to define and deliver high quality software with a valuable set of features which broadly impact the future capabilities to meet our customers’ needs. You will be responsible for collaborating with the software architect on system level architecture and for owning component designs. 

The position requires at least 60% travel across the United States and Internationally.

Your duties will include:

  • Execute in a technology startup environment including activities: green field designs and implementations, build systems, engineering processes, and delivery systems
  • Participate in and own delivering high quality software with customer focused features
  • Own or review component level designs
  • Collaborate with software architect on system level architecture
  • Collaborate with program management on product features and requirements
  • Ensure Agile software engineering best practices are utilized and continuously enhanced
  • Ensure appropriate unit test coverage for product source

Requirements for success:

  • Bachelor’s degree in Software Engineering, Computer Science, or a related field of study
  • At least two years of customer service experience in a technical environment.
  • The position requires at least 60% travel across the United States and Internationally.
  • Experience with customer and scenario focused engineering in a consultative environment is strongly preferred.
  • Capable with object-oriented programming – C++, C#, Java & .Net.
  • Capable of enterprise software design and architecture.
  • Strong communication skills (written and verbal) with an ability to work with corporate stakeholders and technical experts.
  • Excellent organizational, and time management skills.
  • Excellent judgment to influence product roadmap direction, features, and priorities.
  • Proven track record of successfully shipping multiple commercial software products and services to market.
  • Able to obtain a gaming license.
Other desired experience:
  • Hospitality experience
  • Relational database and unstructured data experience
  • User interface design and implementation including HTML5 and rich clients
  • Experience shipping software in globalized and localized environments
  • Agile software development project management experience
  • Exposure to delivering software as a service
  • Able to travel internationally

Must be willing to complete all/multiple license applications, background checks, security checks and/or any other documentation.  Provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

 

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Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

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The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.

 

Agilysys is an equal opportunity employer.  In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

EEO/AAP Employer

M/F/V/D

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