Human Resources Administrative Assistant

Human Resources Pinetop, Arizona









Job Summary

Under the direction of a Human Resources Manager provides support to the office and/or individuals in assigned area of responsibility. Typical responsibilities include answering telephones; responding to inquiries via phone, in-person, or via email; routing calls to appropriate staff; performing records maintenance; sorting and distributing mail; running reports; and, performing other support functions as necessary.


Distinguishing Characteristics

The Human Resources Administrative Assistant is a stand-alone administrative support classification. The Human Resources Administrative Assistant is distinguished from other administrative support positions by its designation as confidential staff.


Typical Duties and Responsibilities

  1. Performs various routine clerical duties, utilizing standard office equipment, to include screening incoming calls; taking and transmitting messages; maintaining calendars; scheduling meetings; keyboarding information into databases; making photocopies; performing data entry; faxing documents; typing; and word processing.
  2. Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail.
  3. Responds to requests for information from the general public, administrators, and/or other interested parties; answers routine questions; directs visitors to appropriate locations.
  4. Prepares, reviews, and/or processes a variety of routine correspondence, reports, logs, information, paperwork, invoices, forms, agreements, flyers, brochures, invitations, and/or other related information in assigned area of responsibility; keys information into applicable spreadsheets and/or databases.
  5. Tracks recruitments and job postings, conducts background investigations.
  6. Monitors and restocks office supplies and materials.
  7. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
  8. Abide by all applicable procedures and program standards of Apache Behavioral Health Services, White Mountain Apache Tribe, Arizona Health Care Cost Containment System (AHCCCS), and other regulatory agencies as applicable.


Minimum Qualifications

  • High School Diploma or equivalent and one year experience in an office and/or customer service-oriented environment.
  • Must follow all ABHS personnel policies and procedures as established by the ABHS Governing Board,
  • Valid AZ Driver’s License without restrictions.
  • Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance, background check, and drug screen.


Knowledge and Skills

  • Knowledge of:
    • Customer service principles.
    • Modern office procedures, methods, and equipment.
    • Basic filing and recordkeeping principles.
  • Demonstrated Skill in:
    • Providing customer service
    • Filing
    • Keyboarding
    • Using modern office equipment.
    • Working with diverse academic, cultural, and ethnic background staff.
    • Utilizing computer technology for communication, data gathering and reporting.
    • Communicating effectively through oral and written mediums.


**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).



The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.


Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. 


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.