Digital Project Manager & Strategist
As a talented digital management professional who wants to help solve the world’s most urgent and difficult problems, this role offers remarkable professional growth opportunity. You will be an important member of a dynamic global research organization working to solve 21st century challenges in such areas as food, forests, water, energy, cities, climate and the ocean. If you have a mixture of private sector and public sector or not-for-profit experience, you are especially encouraged to apply.
You will serve in a uniquely collaborative, dynamic and central position on our global Communications team, leading and supporting digital design & development initiatives across the entire organization. You will help manage the full lifecycle of digital projects (e.g., a website redesign), starting with ideation & requirements through testing, launch and optimization, and everything in between. You should be an enthusiastic and experienced champion for digital best practices and the process required to bring successful online experiences to life. At the same time, you should have a proven ability to forge positive relationships across a large organization and an impressive degree of optimism and patience to solve problems and achieve success in a dynamic and evolving environment.
You will report to the Director of Digital Communications and serve as a senior member of a five-person digital team within the Core Communications team – a central group that guides and supports the communications work of WRI’s seven programs, four centers of excellence, and growing number of special initiatives and international offices. You will manage diverse web-based initiatives across our growing global network, encouraging cost-effective investment in digital solutions and guiding and responding to internal client demands. This requires a smart mix of project management, strategic and consultative skills.
- Successfully manage digital projects from inception to completion, sometimes also providing ongoing support for maintenance and optimization. Many efforts fall within the realm of building or redesigning a website, so familiarity with conventional phases of design & development work is key (e.g., user experience design, content strategy, front-end development, quality assurance and testing).
- Employ project management best practices, but with the sensibility and capability to adapt your process and approach as required to meet and exceed internal client needs and expectations. Flexibility and adaptability are critical, as is familiarity with different modes of management (e.g., waterfall, agile).
- At all times build and maintain consensus across a diverse stakeholder landscape through various strategies & tactics (e.g., documenting requirements in ways that favor usefulness over exhaustiveness, facilitating/running internal workshops and discovery sessions, conducting 1:1 sessions where needed).
- Work with groups across WRI to get their digital initiatives off the ground, which includes crafting requests for proposal (RFPs) and statements of work (SOWs) and facilitating the vendor selection process.
- Directly manage or facilitate management of external vendors, depending on the needs of the project and the capabilities of WRI’s internal teams.
- Working closely with the broader digital team, lead continual improvement and upkeep of WRI.org.
- Serve as project lead for a major refresh of the institute’s flagship website, WRI.org, and associated digital properties. In ensuring the success of this high-visibility project, you will support and collaborate closely with the Director of Digital Communications.
- Maintain subject matter awareness of the digital space across a range of topics (e.g., search engine optimization, accessibility, user experience best practices).
- Bring to bear sensibilities and capabilities for improving digital experiences that support key performance indicators (KPIs), such as email acquisition, donations, content engagement.
- Craft high-level strategies that can form the basis for digital initiatives, facilitating consensus and guiding subsequent decisions. At times this may be handled by external partners on certain projects, but the ability shape, complete and communicate such work internally is important.
- Work closely with the Digital Director to continually evolve our digital governance & guidelines (e.g., leveraging Drupal as our preferred CMS, ensuring GDPR compliance) to foster a more cohesive, global digital footprint. Serve on the frontline to promote and employ these standards across the organization, as well as author and maintain various templates and resources to facilitate adherence to digital governance & guidelines (e.g., templates for project briefs and requirements definition, RFPs).
- Leverage your talents in project management and digital strategy to provide broad consultative support across the organization and across a range of digital projects.
- Deploy into projects and situations with limited knowledge, yet shape a successful result through collaboration, problem solving and a solution-0riented mindset.
- At the highest level, be known as someone who is optimistic, incredibly collaborative and simply gets things done.
- Master’s degree required (or bachelor's degree with two additional years of relevant experience) preferably in Communications, Business or Marketing
- Minimum of 5 years of full time, relevant experience in a position such as web project management, web production, web strategy, etc. with at least three years managing complex web projects.
- Entrepreneurial and the ability to work effectively with limited supervision.
- Experience with the many conventional areas of work associated with web design and development (e.g., user experience design, information architecture, SEO, analytics).
- Experience with the many conventional aspects of project
- management (e.g., timeline & budget management, risk mitigation, stakeholder management).
- Unflappable in the face of unknowns, fast-paced work and diverse opinions.
- Innate ability to prioritize and juggle a number of concurrent tasks.
- Solid conceptual and visual skills (e.g., ability to mock up a wireframe or evaluate a design composition).
- Experience working with open-source technology & content management systems (CMS), preferably Drupal.
- Excellent web writing & editing and presentation skills.
- Basic to proficient front-end coding skills (e.g., ability to write/troubleshoot standards-compliant HTML/CSS).
- Familiarity with Google Analytics and optimization tools (e.g., Google Optimize, Crazy Egg).
- US work authorization is required for all WRI US opportunities. WRI cannot offer visa sponsorship for this opportunity.
Preferred Skills and Experience
- Experience working at a digital agency (preferably one that works with non-profits).
- Experience working with international NGOs/non-profits of similar size and focus as WRI.
- Passionate or knowledgeable about environmental and sustainable development issues
How to Apply
Please include a cover letter in your submission along with links to relevant past work and digital projects you’ve managed. Applicants must apply through the WRI Careers portal to be considered.
World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. We are working to address seven critical challenges that the world must overcome this decade in order to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.
We are passionate. We value our diversity of interests, skills and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include: integrity, innovation, urgency, independence and respect.
The foundation of our work is delivering high-quality research, data, maps and analysis to solve the world’s greatest environment and international development challenges, and improve people’s lives. We work with leaders in government, business and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
We have been growing rapidly: our staff has doubled in size over the past 5 years and our operating budget is now $120 million. Founded in 1982, WRI has a global staff of 800+ people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico and the United States as well as a growing presence in other countries and regions.
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.
The World Resources Institute (http://www.wri.org) is an environmental and development research and policy organization that creates solutions to protect the Earth and improve people’s lives. As an Equal Opportunity Employer, it is WRI’s policy to recruit, hire, and provide opportunities for advancement in all job classifications without regard to race, color, religion, sex, national origin, age, citizenship, marital status, sexual orientation, gender identity, parental status, protected veteran status, or disability. WRI’s global agenda requires a staff that is diverse – with respect to race, gender, cultural, and international background. Diverse perspectives and experience enhance the way WRI selects and approaches issues, as well as the creativity and applicability of WRI's policy research and analysis. WRI, therefore, encourages applications from U.S. minorities, persons from other countries (especially developing nations), and from women of all backgrounds.