Junior Digital Project Specialist

Information Technology Mumbai, India New Delhi, India Bengaluru, India

This is a 12-month fixed-term position, through September 2020, with possibility to extend. It will be based in one of WRI India’s offices (Mumbai, New Delhi or Bangalore) and will report to the Internal Communications Manager based in Washington, DC.

Program Overview

WRI Core Communications team, based largely in Washington D.C., oversees strategy and outreach for the Institute in support of WRI leadership, program, centers and international offices. Communications is crucial to WRI’s success at achieving rapid, systemic changes. The global communications team strives to work as an integrated global network to expand WRI’s reach, reputation and impact.

Job Summary

In this role, you will support the implementation of a new intranet that will serve as staff’s first and primary stop for internal information and collaboration. You will support the redesign and launch of the intranet by liaising with the vendor and internal stakeholders on deliverables, and by leading content migration. In addition, you will become a systems expert for our selected platform, which is deeply integrated with Office 365 and SharePoint, and training staff as content managers and end users. After the launch of the intranet’s first phase, you will provide technical support to users and play a central role in implementing the intranet’s governance and content strategy by conducting outreach, training and coordination with content owners across WRI’s global network.

This role requires excellent attention to detail, strong communication skills, and a demonstrated aptitude for project management. This is an excellent opportunity to grow as a digital project manager while improving efficiency, collaboration and communication across all levels of a respected global nonprofit organization.

Job Responsibilities

  • Support project management for intranet redesign:
    • Coordinate internal stakeholder meetings
    • Work with intranet vendor to track project deliverables
    • Support development of information architecture and governance
    • Lead content migration
    • Support testing and launch activities
  • Build staff capacity on the new intranet platform as its ambassador and system expert
    • Develop technical expertise with SharePoint and the intranet content management system
    • Provide application support to content managers and end users
    • Coordinate and deliver trainings to users
  • Support implementation of intranet governance and content strategy:
    • Coordinate with content managers and authors across WRI to produce timely and relevant updates
    • Update some of the intranet's centrally managed content, such as the institutional calendar
    • Support quality control of content, including visual assets
    • Option to support development of custom web parts

Job Qualifications

  • Bachelor's degree and minimum of 2 years of relevant, full-time work experience
  • Experience and strong technical skills with content management systems
  • Proficiency with SharePoint and the Office 365 Suite preferred
  • Strong writing and editing skills
  • Strong interpersonal skills with a customer service orientation
  • High comfort level with delivering presentations and trainings
  • Ability to work independently with minimal supervision
  • Ability to manage multiple projects with varying deadlines
  • Strong process orientation with sensitivity to quality, timelines, and organizational systems
  • Experience or interest in coding (e.g., HTML, CSS, PHP) preferred

Internally, this position is called Senior Project Associate – Digital, Communications

How to Apply

Please submit a cover letter and a resume/CV. Applicants must apply through the WRI Careers portal to be considered.

WRI Overview

World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. We are working to address seven critical challenges that the world must overcome this decade in order to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.

We are passionate. We value our diversity of interests, skills and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include: integrity, innovation, urgency, independence and respect.

The foundation of our work is delivering high-quality research, data, maps and analysis to solve the world’s greatest environment and international development challenges, and improve people’s lives. We work with leaders in government, business and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.

We have been growing rapidly: our staff has doubled in size over the past five years and our operating budget is now $120 million. Founded in 1982, WRI has a global staff of 950+ people with work spanning 60 countries. We have offices in AfricaBrazilChinaEuropeIndiaIndonesiaMexico and the United States as well as a growing presence in other countries and regions.  

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. 

The World Resources Institute (As an Equal Opportunity Employer, it is WRI’s policy to recruit, hire, and provide opportunities for advancement in all job classifications without regard to race, color, religion, sex, national origin, age, citizenship, marital status, sexual orientation, gender identity, parental status, protected veteran status, or disability. WRI’s global agenda requires a staff that is diverse – with respect to race, gender, cultural, and international background. Diverse perspectives and experience enhance the way WRI selects and approaches issues, as well as the creativity and applicability of WRI's policy research and analysis. WRI, therefore, encourages applications from U.S. minorities, persons from other countries (especially developing nations), and from women of all backgrounds.