Resident Services Coordinator - Part Time

Service Coordinator Cincinnati, Ohio

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Description

Location: 2026 Eleanor Street Suite 40; Cincinnati, OH 45219 
Part Time: 10 hours
About Wallick: Wallick Communities, founded in 1966, is a diversified organization specializing in the development, construction and management of affordable multi-family housing and senior living communities including memory care.   
 Wallick Mission: Opening doors to homes, opportunity, and hope.     
Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together.  These values are:   
 
  • Care  
  • Character  
  • Collaboration  
 
Position Summary: In accordance with the Wallick Mission and Values, the Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site service coordinator provides residents with information, make referrals to community organizations, and bring resources on site. Together, we can build safer, more supportive communities.   
 
How You’ll Contribute:  
While maintaining resident confidentiality and acting with empathy, you will    
  • Develop a sense of fellowship and community using organization and facilitation skills. This may involve the creation of social / community-oriented programming, opportunities, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc.  
  • Identify and distribute information to link residents to existing community resources. 
  • Create and foster a network of local social services agencies and facilitate residents’ access to programs. 
  • Refer residents to local service providers aligned with the residents’ personal goals, interests, and needs; follow up to ensure appropriate service delivery. 
  • Raise awareness among local service providers of the needs of residents of the community and promote partnerships that help residents gain access to needed services.  
  • Maintain appropriate documentation in resident files. 
 
Success Criteria:   
A heart for service and great work ethic, along with 
 
  • Associates degree or equivalent experience working in a service focused environment. 
  • 1 or more years’ experience serving low-income individuals, families, or senior citizens, persons with disabilities, or related populations.
 
Candidates must successfully pass a pre-employment drug screen and background check. 

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