Document Writer

Journalist/Editors Cebu, Philippines

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Description

Get hired & build your career with VBP, a certified Great Place to Work company in the Philippines! 

The overall objective of the Document Writer is to produce high-quality documentation that contributes to the overall success of the company’s products and services. He/She must also be able to create easy-to-follow guides, task instructions, and an overview of workflows on how a task is done to complete the process according to the preferences of VBP’s client.

Main duties include: 

  • Work with the Onboarding Team and the Documentation Analysts to document the initial tasks to assign from the newly onboarded client and any upgrades
  • Produce high-quality and easy-to-understand manuals and guides
  • Use images, drawings, diagrams, and charts that increase the user’s understanding
  • Build the client intranet that will be used by the client
  • Convert any training video into a working guide to be utilized by the team member assigned to the client
  • Edit client training videos
  • Prepare workflows and swim-lane diagrams
  • Prepare manuals or step-by-step guides of the clients’ processes

 

Successful applicants should: 

  • Graduate of any four (4) year course / Bachelor’s Degree; preferably AB Linguistics, AB Communication Arts/Mass Communication; or undergraduate of any bachelor’s degree with at least two (2) years of working experience in any related field
  • Excellent written and communication skills in English
  • Strong working knowledge of GSuite (GDrive, Google Docs, Google Forms, Google Presentation)
  • Basic familiarity with the following tools:
    • Google Sites
    • Screensteps
    • Lucidchart/Visio
  • Highly organized and keen on details 

 

Benefits you and your family can enjoy: 

  • 500K per incident HMO coverage + Dental & Optical benefits 
  • 2-week paid Christmas vacation
  • Electricity & Data subsidies
  • 25K Educational Assistance 
  • Training and equipment will be provided
  • Fixed Schedule of Mon-Fri from 7 AM to 4 PM

Non-negotiable requirements

  • Wi-Fi connection of at least 15 Mbps
  • Residence within Metro Cebu and neighbouring cities preferred

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