Description

• Develop and utilize standard templates to accurately and concisely convey project schedule and status
• Collaborate with project sponsors and representatives of the business to define project scope and vision 
• Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business, Technology, and functional partners 
• Plan and drive execution of initiatives in partnership with internal and cross functional teams. 
• Develop detailed project plans and milestones, coordinating with cross-organizational team members (technology, business, vendors, etc.) to determine resource needs. 
• Control project scope, schedules, milestones, resources and potential issues. 
• Identify and manage project dependencies and critical path 
• Devise contingency plans to mitigate risk, manage expectations and escalate when necessary. 
• When relevant, track defects through testing phase, ensure timely fixes and manage release schedule
• Identify creative and timely solutions to key challenges while motivating the project teams to complete critical tasks. 
• Establish and maintain relationships with the business and third parties/vendors 
• Identify priorities and manage multiple workstreams coordinating activities across departments ensuring deliverables are tracked in line with due dates. 
• Conduct regular status meetings with project teams to manage progress against the project plan and keep members informed of updates and changes.
• Communicate relevant project information to management; understand how to communicate difficult and sensitive information tactfully.
• Publish status reports for project sponsors and other stakeholders so that issues and solutions are clearly understood.  
• Ensure that all projects are delivered on-time, within scope and within budget 
• Responsible for managing multiple projects simultaneously
• Continuously analyze the effectiveness and efficiency of existing project management processes and develop strategies for enhancing or further leveraging these processes.
• Manage additional tasks as assigned through Operational Excellence.

• Minimum Associates Degree, B.S. or B.A. preferred.
• Project management certification (e.g. PMP, CAPM, PMI-ACP) preferred 

• 5+ years project management experience.

• Experience managing complex, large-scale projects with multiple stakeholders. 
• Experience managing software projects within various business areas. 
• Experience managing the implementation of cloud-based software and major system migrations a plus. 

• Ability to analyze complex business processes, propose and explain multiple solutions and negotiate a compromise.
• Ability to create reports, analyses or scorecards for the management team and have strong verbal and written presentation skills.

• Experience working in a team-oriented, collaborative environment.
• Demonstrated leadership within a dynamic and fast paced team environment. 

• Exercise independent judgment, effectively prioritize and execute tasks while under pressure.
• Ability to manage multiple projects with overlapping schedules.
• Excellent analytical and creative problem-solving skills
• Focused and assertive with strong customer service orientation.
• Goal oriented, highly self-motivated and directed.
• Logical and efficient, with keen attention to detail.

• Excellent listening, interpersonal, written, and oral communication skills
• Willing to be flexible in schedule, make infrequent overnight travel and work occasional overtime.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Teams, etc.) 
• Willing to be flexible in schedule, make infrequent overnight travel and work occasional overtime.
• Proficiency in using project management software such as MS Project, JIRA, Smartsheet, etc.