Description

Full-Time Practice Manager – Vetfriends Chatswood

Are you an experienced and people-focused leader looking to take the next step in your career? Vetfriends Chatswood is seeking a Full-Time Practice Manager to lead our friendly and passionate team in delivering outstanding veterinary care and client service. 

You will need to have a Vet Nurse background either in a Senior or Head Vet Nurse position. 

About Us
Vetfriends Chatswood is a well-established, modern small animal hospital on Sydney’s Lower North Shore. Our dedicated team of veterinarians, nurses, and support staff are committed to providing the highest standards of care in a warm, collaborative, and supportive environment. We pride ourselves on our loyal client base, strong community reputation, and a workplace culture built on respect, teamwork, and continuous improvement.

About the Role
As Practice Manager, you will play a key role in the day-to-day operations of the hospital. You’ll work closely with the Lead Vet and wider team to ensure smooth workflow, staff development, and an exceptional client experience.

Your responsibilities will include:

• Provide effective support to veterinarians in all aspects of veterinary nursing, including animal handling, IV catheter placement and blood collection

• Leading and supporting a team of passionate vets and nurses

• Overseeing daily operations, rostering, and inventory management

• Driving client service excellence and a positive workplace culture

• Managing financial and business performance metrics

• Supporting recruitment, onboarding, and training of team members

• Contributing to hospital growth initiatives and continuous improvement

About You
You’ll be an organised, proactive, and approachable leader who thrives in a dynamic clinical environment. Ideally, you have:

• Previous experience in veterinary, healthcare, or service-based management

• Certificate IV in Vet Nursing and experience as a Senior Vet Nurse or Head Vet Nurse

• Strong leadership and communication skills

• A passion for team development and client care

• Business acumen and an understanding of operational KPIs

• The ability to balance empathy with efficiency

What We Offer

• A supportive, inclusive, and collaborative workplace culture

• Competitive salary package commensurate with experience

• Ongoing professional development and leadership training

• The opportunity to make a meaningful impact on a passionate, close-knit team

If you’re ready to lead a dedicated team and help shape the future of Vetfriends Chatswood, we’d love to hear from you.

Apply now by submitting your CV and cover letter outlining your experience and what excites you about this opportunity.