Application Support and Automation engineer

Software EngineeringHybrid Remote, Bengaluru, Karnataka


Description

JOB TITLE: Application Support Engineer 
JOB CODE: DO009  

LOCATION: BANGALORE  

SUMMARY ABOUT OUR COMPANY  

Versa was founded in the year 2012 by industry veterans Kumar Mehta and Apurva Mehta and is backed  

by premier venture investors Sequoia, Mayfield, Artis Ventures, and Verizon Ventures. Versa was formed  

with the vision of "Transforming the business of networking".  

We provide a cloud IP software platform that transforms network and security infrastructure for  

enterprises and service providers. The goal of the Versa Cloud IP Platform is to provide unprecedented  

business advantages through a software-based approach that allows for unmatched agility, cost savings  

and flexibility. We are currently one of the industry leaders in SDWAN, SASE and Cloud Security  

SUMMARY ABOUT THE JOB ROLE  

We are looking for Application Support Engineers for Versa’s Analytics Platform who can work on  

implementing tools and troubleshooting issues in production environments. Candidate should have hands  

on experience working on Linux based systems and big database technologies. Candidate needs to work  

closely with module developers/engineering and QA teams to reproduce issues reported by customers  

along with debugging/troubleshooting the various application interfaces  

EDUCATIONAL QUALIFICATION  

B.E/B.Tech or higher degree in Computer Science/Information Technology or equivalent  

EXPERIENCE  

5+ years of hands on experience from product based background  

REQUIRED SKILLS  



Advanced knowledge and hands-on experience with Python scripting and automation  
Should be competent on Linux OS, specifically understanding of the kernel, file-system and threading  

Must have Debugging skills on OS, Cron jobs, Automation suites  

Hands-on with DevOps tools like Ansible/docker/Atlassian – should have some experiences setting up  

Ansible playbooks  



Understanding of tcp/ip stack on the server and the various networking modules  

Should have working knowledge of debugging Apache/Tomcat, Postgres (or other DBs) and Socket  

communication on a server  



Skills to analyse requirements and deliver scalable solutions  

Should have experience in Debugging and Troubleshooting server/application related issues and  

Database issues (Cassandra/Solr experience is a plus)  



Knowledge on Networking, Routing/Switching and Security hardening from a Server perspective  

AWS and Azure knowledge is a plus.