eCommerce Site Operations Coordinator
Description
The Position
Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.
We are seeking an eCommerce Site Operations Coordinator to join our team and help us achieve our ambitious goals for our business and the planet.
What you will contribute:
- Implement front-end ecommerce marketplace updates including:
- Creating and maintaining marketplace collections and assortments
- Managing site setup configurations and tasks for new marketplace and feature launches with a focus on delivery to deadline
- Building out product and program pages for new and existing marketplaces
- Implementing enhancements and updates pertaining to product detail, pricing, content, etc.
- Execute accurate quality assurance processes
- Participate in promotion operations planning and execution processes
- Plan and execute accurate changes in product rebates on the marketplaces
- Intake and assess client requests from internal stakeholders
- Actively communicate updates to relevant internal stakeholders in a timely manner
- Provide feedback for improvement on current processes to drive efficiency. Introduce ideas for upstream solutions to recurring problems.
- Maintain and update documentation
What you bring to Uplight:
- Detail-oriented with strong organizational and time management skills and the ability to balance multiple projects simultaneously
- Strong technical acumen and troubleshooting skills
- Problem solver; is resourceful by actively seeking resolutions
- Strong verbal and written communication skills
- Professional and positive attitude
- Bachelor’s degree plus one year of relevant experience required
Bonus points:
- Passion for driving impactful change toward energy efficiency and sustainability
- Experience with GitHub and entry-level coding, especially in YAML
- Experience in the following:
- Salesforce Commerce Cloud
- Qualtrics
- Bazaarvoice
- Google Analytics and Google Tag Manager
Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
What makes working at Uplight amazing:
In addition to all the standard medical and dental benefits, that kick in Day 1, we are:
- Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
- Committed to the environment, our employees, and our communities.
- Focused on providing cross-functional work, collaboration, and development.
- Committed to taking our work and mission seriously and….we love to laugh!
We also provide:
- 401k Match
- Medical, vision, and dental insurance
- Monthly wellness stipend
- Peer to peer recognition program
- Management by objectives bonus plan
- Innovative flexible time off policy
- Exceptionally collaborative and cool office spaces
Salary Range: $45,000 to $55,000
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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