IT Accounting Systems and SaaS Specialist

IT ServicesHybrid Remote, Toronto, Ontario


Position at Toronto School of Management


GUS Canada Colleges is seeking a proficient and experienced IT Accounting Systems Support and SaaS Platform Specialist to ensure the seamless operation of our accounting systems, oversee backup / restore procedures, and enhance the IT infrastructure and support for our other SaaS Implemented software(s)/platform(s). The ideal candidate will possess a minimum of 3 years of hands-on experience with accounting systems within medium to large-sized companies and a strong background in IT networking, particularly in cloud architecture and LAN/WAN settings.  

Key Responsibilities:

- Manage and maintain the day-to-day operation of accounting systems, ensuring its smooth functionality and reliability.  
- Implement and oversee backup procedures to ensure data integrity and security, regularly verifying and testing backups to ensure their restorability.  
- Collaborate with the finance team to strategize and implement improvements to the accounting system IT infrastructure, enhancing efficiency and performance.  
- Provide technical support and troubleshooting assistance to users encountering related issues, ensuring timely resolution.  
- Conduct regular audits and assessments of the system to identify potential areas for improvement and optimization.  
- Act as a liaison between end-users and IT support, offering guidance and training to users on accounting system functionalities and best practices.  
- Stay updated with the latest developments and advancements in accounting systems and related IT technologies, recommending and implementing relevant updates or upgrades.  
- handling in-depth troubleshooting and backend analysis for IT Operations SaaS platforms, including, but not limited to, space booking software, mail management software, queue management solutions, and more  
- Engaging in market research, R&D and vendors’ communication for future solutions to improve overall IT operations service delivery  


- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.  
- Minimum of 3 years of hands-on experience working with accounting systems in medium to large-sized companies.  
- Proficiency in managing and troubleshooting related issues, ensuring minimal downtime.  
- Strong background in IT networking, including cloud architecture and LAN/WAN settings.  
- Ability to evaluate, plan, and implement improvements to accounting system IT infrastructure.  
- Experience working with SaaS implementations, both prior and post implementation.  
- Excellent problem-solving skills and the ability to work efficiently both independently and within a team.  
- Strong communication skills with the ability to convey technical information to non-technical users effectively.  
- Certifications in relevant IT networking certifications will be an asset.  
TSoM is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of  origin, colour, ethnic origin, citizenship, creed, sex, sexual  orientation, gender identity, gender expression, age, record  of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Please indicate in your cover letter if you need to make an accommodation request.