Network Technician - Intermediate

Asia-Pacific (APAC) Kwajalein, Marshall Islands


Position Title:

Network Technician (Intermediate)


Kwajalein Atoll, Marshall Island


Full time

FLSA Category:



Tribalco is seeking a certified IT professional to join the Network Administration group, part of an integrated Customer Support team responsible for providing Command, Control, Communications, Computer, and Information Management (C4IM) services to organizations and users serviced by the Network Enterprise Center (NEC) – Kwajalein.  The Network team is responsible for the operation and maintenance of the IT backbone for the Installation Campus Area Network (ICAN) of the Pacific LandWarNet at the NEC-Kwajalein Atoll.


  • Install and maintain network hardware, including wireless, wired, data systems, and voice over internet protocol (VoIP).
  • Manage, operate, and support secure and non-secure Virtual Private Network (VPN) access and gateways.
  • Implement and manage a wide range of network security systems: firewalls, Intrusion Prevention Systems, Vulnerability Management Systems, and Intrusion Detection Systems.
  • Firewall administration: building, configuring, implementing, and monitoring network firewalls.
  • Respond to and evaluate network incidents and apply corrective measures.
  • Monitor network status and ServiceNow ticket queues.
  • Accurately document troubleshooting actions and customer communication in the ticketing system.
  • Complete tickets and documentation within SLA timelines required by the Performance Work Statement (PWS) and IT Metrics. 
  • Communicate unresolved issues or any significant changes on the network to the team lead and escalate tickets when necessary.
  • Provide technical input for documenting workflows using the Army template for Tactics, Techniques, and Procedures (TTP).
  • Perform work using existing TTPs.
  • Update network infrastructure documentation to reflect changes.
  • Develop and cultivate excellent working relationships with local and enterprise work centers.
  • Configure network infrastructure devices per current Security Technical Implementation Guides (STIG) and document in Security Check List.
  • Contribute to projects that improve network services to the customer.
  • Other duties as assigned.

 Desired Skills

  • Five (5) years of experience in IT support role, with at least 3 of the most recent years supporting networking infrastructure, preferably at an Army Network Enterprise Center.
  • Active Security+ certification is required; CISSP preferred.
  • CCNA certification.
  • Strong technical aptitude – ability to research and solve complex issues independently. 
  • Significant experience working with Windows servers and network monitoring tools.
  • Proven experience in network administration, routing, and switching.
  • Experience configuring rules and monitoring and troubleshooting the network traffic traversing through the firewall is preferred.

 Education and Certifications

  • Active Security+ certification is required.
  • CISSP preferred.
  • CCNA certification.
  • Bachelor’s degree not required but highly preferred. Will consider overall experience in lieu of a degree.

 Security Clearance/Background

  • The position requires that the candidate possess a SECRET security clearance in order to access classified information. The inability to maintain a security clearance will result in the candidate being ineligible for this position.
  • US Citizenship is typically required for a security clearance.


  • Compensation is competitive and is commensurate with experience.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
  • Tribalco is an equal-opportunity employer.

Additional Qualifications:

  • Ability to relocate and reside at the USAG-KA in the RMI. You must meet current vaccination requirements for infectious diseases to enter the RMI. Must also be willing to meet any future vaccination requirements if mandated by the RMI. 
  • Must possess a valid U.S. passport.  
  • Pre-employment health screening is required due to the island's remote location and limited medical and dental capabilities.
  • Ability to ride a bicycle or walk at least 2 miles to/from work daily. There are no personally owned vehicles allowed on USAG-KA. Transportation is primarily by bicycle.
  • Ability to travel by plane or small sea-going vessel between working locations.
  • May be required to work overtime.
  • Rotational callback and emergency duty are requirements of this position.

About Our Company:

Tribalco is a global systems integrator providing C5ISR and tactical survival, rescue, and safety systems to military, federal civilian, and commercial customers around the world. Since 2004, Tribalco has delivered and supported innovative technologies that protect our nation from evolving cyber threats and improve the safety and survivability of our armed forces and critical infrastructure. Tribalco is a CMMI® Level 3 appraised organization and ISO 9001:2015 certified enterprise. As a named NSA CSfC Trusted Integrator, Tribalco is at the forefront of technology advancement in engineering and deploying NSA compliant solutions that enable customers to securely access and share classified data across commercial networks, often in extremely challenging environments. Tribalco is headquartered in Maryland and maintains offices in Florida, California, Georgia, South Korea, Germany, Hawaii, Japan, the Marshall Islands, the Middle East, and Africa. For additional information, please visit