Senior Program Manager

Europe, the Middle East, and Africa (EMEA) Wiesbaden, Germany


Description

 

 

 

Position Title:

Sr. Program Manager

Location:

Germany

Status:

Full Time

FLSA Category:

Exempt

 

 

 

Responsibilities

  • Provide overall management and support for concurrent projects across multiple products.
  • Serve as a conduit between customers, management, and the development team.
  • Apply best practices to ensure projects run consistently and that risks are communicated.
  • Work closely with Development Manager and QA Manager to ensure projects are executed successfully.
  • Serve as principal contact between client and organization to ensure 100% client satisfaction with delivered services.
  • Develop and managed project plans to on-time successful completion from request for proposal to product delivery.
  • Maintain attention to detail and follow up which resulted in on time deliveries with no missed deadlines; customer satisfaction averaged 4.9 out of a possible 5.0.
  • Manage IT solutions by analyzing workflow needs and establishing priorities and set deadlines when necessary to keep personnel on task.
  • Propose and then monitor approved operational budget to cover program expenses as well as sub-contractors.
  • Organize programs and activities in accordance with the mission and goals of the organization.
  • Develop new programs to support the strategic direction of the organization.
  • Create and managing long-term goals.
  • Develop a budget and operating plan for the program.
  • Develop an evaluation method to assess program strengths and identify areas for improvement.
  • Manage a team with a diverse array of talents and responsibilities.
  • Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance.
  • Implement and managing changes and interventions to ensure project goals are achieved.
  • Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
  • Produce accurate and timely reporting of program status throughout its life cycle.
  • Analyze program risks.
  • Responsible to bridge the gap between customer expectations and engineering decisions by communicating effectively with both.
  • Ability to improve product experience by collaborating with engineering to develop fixes requested by customers in the most cost-effective manner.
  • Responsible for managing numerous sub-contractors in numerous countries on concurrent programs 

Desired Skills

 

  • Proven experience in program management, stakeholder management, and managing a team.
  • Recommend 10 years’ experience managing IT projects of similar scope and complexity including 3 years’ experience managing facilities engineering type projects
  • Competency in Microsoft applications including Sharepoint, Word, Excel, and Outlook.
  • Understanding of PMBOK processes and Program management.
  • 15 years’ minimum experience in related industry sector
  • Excellent analytical, business, communication, decision-making, leadership, and organizational skills
  • Extensive and diverse computer system hardware and software knowledge
  • Familiar with CAD and other PMBOK tools
  • Experience with managing contracts valued over $100M in annual revenue
  • Ability to facilitate complex virtual and linked teams in multiple organizations.
  • Ability to handle customer issues from escalation to resolution with a 100% reduction in backlog.

 

Education and Certifications

  • A Bachelor’s degree in Computer Science, Information Systems, Management/Business, or equivalent
  • PMI, PMP, or an equivalent certification
  • MBA in related field, preferred

Compensation

  • Compensation is competitive and is commensurate with experience.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
  • Tribalco is an equal opportunity employer.

 

About Our Company:
 

Tribalco is a global systems integrator providing C5ISR and tactical survival, rescue, and safety systems to military, federal civilian, and commercial customers around the world. Since 2004, Tribalco has delivered and supported innovative technologies that protect our nation from evolving cyber threats and improve the safety and survivability of our armed forces and critical infrastructure.

Tribalco is a CMMI® Level 3 appraised organization and ISO 9001:2015 certified enterprise. As a named NSA CSfC Trusted Integrator, Tribalco is at the forefront of technology advancement in engineering and deploying NSA compliant solutions that enable customers to securely access and share classified data across commercial networks, often in extremely challenging environments.

Tribalco is headquartered in Maryland and maintains offices in Florida, California, Georgia, South Korea, Germany, Hawaii, Japan, the Marshall Islands, the Middle East, and Africa. For additional information, please visit tribalco.com.