Job Title: Commercial Underwriter - SME 

Reporting to: Commercial Underwriting Manager 

Location: Rearsby, Leicester 

Position Type: Permanent, 35 hours per week 

Hybrid: (3 days in the office, 2 days working from home) 

Overview: 

Why Tokio Marine HCC? 

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.  

Job Purpose: 

Underwriting credit insurance policies for all industry sectors including construction.   

Key Responsibilities: 

• Managing a portfolio of credit insurance SME policies
• Attending virtual inception meetings, explaining policy operation to client and broker
• Preparing renewal terms including presenting proposed terms to management for approval.  Discussing terms with brokers and presenting and negotiating terms with clients to secure renewals to set targets.  Attending virtual renewal meetings and entertaining clients and brokers as required
• Assessing, pricing and structuring new business opportunities; using varied assessment tools, including claims ratio calculations, excess calculations, and a pricing model
• Discussing terms with brokers; presenting and negotiating terms with brokers to secure policy recommendations
• Developing broker relationships
• Resolving day to day policy and credit limit issues
• Virtual mid term meetings to develop relationship and ensure smooth operation of the policy
• Working within allocated authority levels, based on skills and experience, and referring upwards beyond these levels to secure agreement within the company’s authorisations
• Liaison with and training of internal team of technical and administrative support staff (UK based) who will provide support for the policy
• Maintaining accurate records of meetings and correspondence including action points and ensuring all actions are promptly followed up
• Assisting the Commercial Underwriters, Underwriting Managers & Underwriting Directors as required
• Liaison with Risk Underwriting, Sales, Customer Relations & Claims Departments
• Assisting with departmental specification for IT developments including assisting with testing and training of departmental staff
• Undertaking occasional varied Marketing activities to highlight the Credit brand, demonstrating core strengths

Performance Objectives:  

• Underwriting a portfolio of existing Trade Credit business within a defined region or across defined portfolio sizes.
• Building and maintaining relationships with specialist & general brokers along with clients. Working proactively to identify opportunities & maintaining a portfolio of policies in the defined area.
• Assessing, pricing & structuring your portfolio of business, within Underwriting authorities.
• Assisting in the overall portfolio profitability targets by underwriting profitable and renewable business

Skills and Experience Specification: 

Essential: 

• Educated to A Level standard including Maths and English GCSE grade 5 or equivalent
• Experience within a financial services company of handling a portfolio of customers, ideally through an intermediary
• Good IT skills including data input, Microsoft Word, Excel, Outlook, Teams
• Presentation and Negotiation skills
• Excellent customer service and telephone skills
• Excellent communication skills
• Excellent organisation skills
• Good commercial awareness
• Able to work on own initiative and have high levels of self-motivation
• Good standard of written English
• Good level of numeracy

Desirable: 

• Educated to degree level or equivalent by experience
• CII or ICM qualifications
• Experience of managing a portfolio of insurance customers
• Good understanding of credit insurance
• Full driving license
• Strong logic /mathematical skills
• Fast learner and keen to acquire new skills

Company Benefits 

• Free parking
• 25 days holiday allowance
• Annual discretionary bonus
• Private medical Insurance
• Private Dental Insurance
• 10% non-contributory pension scheme
• Wellbeing allowance - £50 p/m

What We Offer 

 The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. 

The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies.  

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