Claims Technican
Description
Job Title: Claims Technician
Position Type: Full time, permanent
Location: Bridgend, Wales
Overview:
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
RELA provides loss adjusting services to insurers as well as risk advisory services to both insurers and investors. The nature of our work requires the appropriate application if claims and risk assessments are to be handled in the most efficient and cost effective manner.
Primarily based in our Bridgend Office, RELA (Tokio Marine HCC) are looking for a Claims Technician to join our fast growing team.
Key Responsibilities:
- Handling of insurance claims, primarily Property Claims involving technical decisions
- Ability to manage a caseload of claims from a desktop level, showing effective organisation
- Caseload/Customer management of claims from start to finish
- Make effective and prompt decisions in respect of policy cover
- Able to communicate decisions clearly over the phone and in written form
Skills and Experience Specification:
Essential:
- Previous phone and written based customer service experience
- Ability to meet specific deadlines and manage workloads
- A committed and flexible approach, whilst taking accountability for own actions
- Good attention to detail and understanding of the importance of accurate and thorough data capture
- Proficient written and verbal communication skills
Desirable:
- Previous insurance experience desirable, with experience in the Lloyds of London sector preferred
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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