Description

• Meet annual company goals for profitability, renewal retention, revenue growth, new business production and customer service standards.
• Evaluate risk acceptability within established guidelines and set appropriate rates and factor levels.
• Analyze proposed plans and plan changes for acceptability and cost.
• Work in conjunction with the Sales department to follow-up on quoted cases and achieve desired outcomes.
• Communicate and collaborate with third-party administrators, brokers, and other external parties to answer questions, explain decisions, deal with problems, build and maintain productive relationships, and respond appropriately and in a timely manner to service requests.
• Work collaboratively with management, internal departments, and other parties as necessary to respond to customer needs and deliver exceptional customer experiences.
• Complete requests for proposals (RFPs) promptly and follow-up for status and competitive information.
• Train and mentor Underwriters, and other internal and external personnel as assigned.
• Ability to occasionally travel to visit external and internal parties as needed.
• Ability to successfully participate in and complete projects and other activities as assigned.
• Other duties as assigned.

• 4-year bachelor’s degree in business administration, Accounting, Finance, a related field or equivalent education and/or experience.
• 4 or more years progressive and relevant experience.
• Demonstrated expertise, knowledge, and proficiency in Medical Stop Loss Underwriting.
• Demonstrates strategic thinking, anticipation, proactivity, and relationship building skills.

• Ability to read and interpret documents such as plan of benefits, bid specifications, claim reports, and procedural manuals.
• Possess and have ability to apply knowledge of principles, practices, and procedures.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Strong critical thinking and negotiating skills.
• Advanced organization and analytical skills; demonstrated ability to manage multiple tasks simultaneously and work effectively under time pressure.
• Knowledge of insurance industry and Company's business.
• Intermediate proficiency and experience using Microsoft Office package (Excel, PowerPoint, Word, Outlook, Teams, etc.).
• Collaboration skills and ability to work in a highly team-oriented environment.
• Adaptability and willingness to learn.
• Preferred: previous knowledge and experience using Young Consulting’s ESLOffice or equivalent.
• Preferred: basic knowledge of medical terminology.