Customer Relations Representative
Description
WorldTrips, is a member of the Tokio Marine HCC group of companies. Since 1998, we have been helping international travelers navigate the world with confidence and were named the BEST travel insurance for backpackers last year by Business Insider! Additionally, we were named a 2023 Top Workplace Winner by IndyStar!
We offer a variety of budget-friendly travel, medical, and trip cancellation insurance plans to make sure we meet the needs of people traveling the world for pleasure, work, education, and tons more. Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment.
- $20/Hour Starting Pay!
- Hybrid!
- Free snacks and beverages for employees!
- Free lunch Wednesdays!
- No Weekends!
- Full benefits (Health, 401k, PTO)
- Casual dress environment
- Federal holidays
The Adventure Ahead
- Resolves incoming call and email inquiries for provider referrals, claim filing, claims status information, verification of benefits/eligibility, and pre-notification.
- Fulfill requests for claim forms and applications for clients.
- Resolve product or service problems by identifying area of concern and expediting correction or adjustment and following up to ensure resolution when needed.
Skills and Experience Needed:
- High School degree/GED
- Two years of Customer Service Experience
- Strong communication skills
- Dependable
We value diverse experience and skills. If your experience aligns with the listed requirements, please apply!
#LI-CM2
#INDWT
#LI-Hybrid