Associate Business Systems Analyst
Description
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.
About the Role:
Under immediate supervision, analyzes and documents current systems functions and recommends changes to existing applications or interfaces. Provides recommendations related to implementation, reporting and analysis. Partners with internal/external customers and Information Technology for testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Supports users on existing information systems.
Key Responsibilities:
- Understands business requirements, functional design, system specifications, business processes, and flow charts
- Document business and systems process requirements to create user-friendly training manuals describing process and data flow, program installation, and operating procedures.
- Improve the quality of data by assisting programmers and program analysts in system acceptance testing and troubleshooting.
- Integrate new systems and processes with existing ones by designing integration interfaces and their specifications
- Create System Specifications Documents and Business Requirements Documents for the proposed applications/systems
- Utilize Business Process Catalog, Interface Catalog, user guides, etc. to prepare documentation to capture the essence of applications
- Create appropriate documentation like Process Catalog, System Catalog, and SIPOC to convey the impact of changes in applications
- Construct workflow charts and diagrams, study and understand system capabilities and how they affect the business processes
- Evaluate information gathered from multiple sources, and decompose high-level information into details
- Act as user liaison to resolve system issues and write reports according to user or management requests.
- Create moderately complex reports to support business users and management requests.
Knowledge, Skills and Requirements
- 0-2 years of experience as an analyst
- Aptitude for analytics with eagerness to work in different domains- financial, healthcare, insurance, telecommunications, or manufacturing
- Outstanding skills in MS suite- Visio, Access, Power Point, Excel, and Word
- Excellent analytical and quantitative problem-solving skills
- Ability to work collaboratively in a team environment
- Ability to communicate complex ideas effectively – both verbally and in writing
- Not mandatory but nice to have exposure to: ServiceNow, and Atlassian Jira
Tokio Marine offers a competitive salary and benefits package, including:
- Generous paid time off (PTO), 12 paid company holidays,
- 401(k) Retirement Plan with 6% company match.
- Health and dental insurance, and vision plan available.
- Company-provided long-term disability and life insurance.
- Opportunities for advancement in a successful and growing organization.
- Flexible work schedules and a great work/life balance.
- Paid Parental Leave.
- Volunteer Time Off.
- Enjoy casual dress and work in a modern, comfortable office with free parking.
- Hybrid work schedule
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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