Senior Claims Examiner, Cyber
Description
Senior Claims Examiner, Cyber
Tokio Marine HCC is a great place to work, learn, and grow, with opportunities across all departments. In our Claims Department, solving problems and helping others are two things our claims team does best. They work directly with our insureds to calm nerves and help resolve claims quickly. The Tokio Marine HCC—Cyber & Professional Lines Group is seeking a self-motivated Senior Claims Examiner to join our growing Claims Department.
Locations:
“THIS IS A HYBRID ROLE” Atlanta, GA | New York, NY | Encino, CA | Mount Kisco, New York
REMOTE if the selected candidate does not reside near an office.
Position Overview
Under general supervision, investigates, analyzes, negotiates, and resolves complex cyber events/claims. As a licensed adjuster, relying on experience and judgment, this role is responsible for accomplishing the following assignments.
Under general supervision, investigates, analyzes, negotiates, and resolves complex cyber events/claims. As a licensed adjuster, relying on experience and judgment, this role is responsible for accomplishing the following assignments.
Performance Objectives
- Oversee all aspects of the litigation process for claims to minimize company risk of loss.
- Analyze coverage issues, conduct investigations, and evaluate to determine validity of moderately complex claims; may work with outside counsel and effectuate same.
- Communicate with agents, principals, claimants, and other attorneys both orally and in writing concerning claim status, information requests, payment/denial of claim, or related information.
- Maintain a diary of complex, high-dollar exposure, and/or high-visibility claims.
- Create documentation and maintain all claim file activity including current strategy, plan of action, and exit plan in claim file. Document all decisions, correspondence, reports, and discussions concerning the claim.
- Establish reserves and authorize payments within scope of authority.
- Maintain frequent contact with insured and/or their representative throughout the duration of the claim.
- Prepare and present claim settlement and disposition to claimant and/or their representatives. Inform the Claims Manager of the status of litigated claims and provide advice on future development of the claims.
- May attend depositions, mediations, arbitrations, pre-trials, trials, and all other legal proceedings, as needed.
- Review and compare all claim checks to the register prior to them being distributed.
- Assist with special projects as assigned by the Claims Manager.
Educational requirements
4 Year / Bachelors Degree or the equivalent education and/or experience.
Adjuster’s License Required
Experience
· Minimum two (2) years of relevant and progressive professional experience in insurance claims
· Cyber Claims Handling experience
Technical Skills
Intermediate proficiency and experience in Microsoft Office Suite, specifically Outlook, Word, Excel, and PowerPoint.
Key Competencies
- Possess and have ability to apply broad knowledge of principles, practices, and procedures
- Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
- Exceptional organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
- Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
Travel Expectations (if applicable)
· Travel up to 10%.
Locations:
“THIS IS A HYBRID ROLE” Atlanta, GA | New York, NY | Encino, CA | Mount Kisco, New York
“THIS IS A HYBRID ROLE” Atlanta, GA | New York, NY | Encino, CA | Mount Kisco, New York
REMOTE if the selected candidate does not reside near an office.
California and New York Residents Only
For candidates working in person or remotely in the following locations, the reasonable pay range for this specific position is Encino, CA, $87,300 - $120,100 annually and Mount Kisco, New York, $95,300 - $131,100 annually. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.”
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal opportunity, employers. Please visit www.tmhcc.com for more information about our companies.
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