Accounts Receivable Specialist- high-volume exp required! CT or ET time zone required
The Mars Agency is an award-winning, independently owned global commerce marketing practice with a growth-for-clients focus. With talent spanning the Americas, Europe and Asia, we create breakthrough, connected commerce solutions by balancing the smartest humanity with the latest technology. The agency’s latest MarTech platform, Marilyn®, is the industry's first and only end-to-end commerce advisor.
The Mars Agency is seeking an incredibly organized, passionate, and experienced Accounts Receivable Specialist to work closely with our customers, thriving in problem-solving, finding efficient ways to work through complex customer inquiries and consistently improve cash collections. The individual should be extremely comfortable communicating with customers via written and verbal channels, have attention to detail and excel in a fast-paced, growing company.
Candidates must reside in a commutable distance to one of The Mars Agency's hub locations: Detroit, Chicago, Cincinnati, New York, Denver, Minneapolis, Bentonville, Dallas, Seattle or Nashville.
PRIMARY RESPONSIBILITIES: - Generate regular financial reports detailing paid and unpaid invoices and other accounts receivable activity for internal and external stakeholders.
- Actively engage with customers to ensure timely payment remittance.
- Identify accounts with outstanding invoices, contact customers to review the status of their account and resolve past due balances by sending reminders and/or account statements via phone and/or email.
- Prepare and accurately post cash receipts to customer accounts daily.
- Input collection notes in the ERP system for better visibility to the management.
- Partner with accounting staff to address issues and improve timely payment.
- Protect organization’s value by keeping information confidential.
- Advise the Management of any issues in a timely manner.
- Any other ad hoc assigned tasks or projects necessary to support the Finance department.
SKILL SETS REQUIRED:
- Minimum required is a bachelor’s degree in accounting/finance or other related field or an equivalent combination of education and experience.
- 1- 3 years working experience in Customer Service and/or Collections, Accounts Receivable arena is preferable.
- Proficiency in MS Office, including Excel (ability to create pivot tables, formulas,) as well as experience in NetSuite, Microsoft Dynamics or equivalent ERP system.
- High degree of accuracy, attention to detail and confidentiality.
- Comfortable and experienced in high growth, face paced company environments with large customers.
- Excellent analytical, problem solving and decision-making skills.
- Effective verbal, listening and written communication skills.
- Demonstrates a sense of urgency and ability to meet deadlines.
- Must be extremely organized, driven, and goal oriented.
The Mars Agency is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.
The Mars Agency has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.
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