Customer Service Mississauga, Ontario



Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you.


  • Provide a high level of customer service in accordance with the Skyservice philosophy;
  • Facilitate efficient and courteous arrivals and departures of customers; including operating the company’s vehicle(s) in a safe manner at all times;
  • Maintain effective communication and coordination between customers, customer service representatives, lineservice and colleagues;
  • Greeting and assisting flight crews with catering, limo/shuttle arrangements, and other ground support items;
  • Assisting passengers with baggage and valet vehicles;
  • Assist with answering phone lines when required;
  • Provide feedback to the Customer Service Manager/Supervisor regarding service issues or customer concerns;
  • Performing courtesy van runs to terminal and hotels as required;
  • Other duties as assigned.


  • A minimum 2-3 years’ experience in a discerning customer service environment, preferably in aviation;
  • Must have a valid G driver’s license;
  • Available to work on different shifts, including weekends and statutory holidays;
  • Must be able to lift up to 50 lbs;
  • Excellent communication skills;
  • Strong organizational skills;
  • Ability to work under pressure;
  • Ability to consistently provide a positive attitude;
  • Completion of secondary school or equivalent is required.
Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.