Administrative Assistant

Aircraft Maintenance Bend, Oregon



Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you. 
Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams!  
LOCATION: Bend, OR 97701 
  • Liaise and build successful relationships with designated suppliers and customers.
  • Create and close out repair orders for scheduled, AOG aircraft maintenance request’s in accordance with existing procedures;
  • Process quote approvals;
  • Effectively carry out and report on all open repair/sales orders, repair facility queries and customer cost approvals;
  • Ensure excellent internal & external customer support is provided & MRO customers have all relevant data concerning repair & overhaul requirements;
  • Ensure repair quotations are recorded on the system and all emails are managed effectively;
  • Responsible for the management and sustainment of all aircraft logbooks, aeronautical equipment service records, aircraft maintenance files, reports, directives, and correspondence in an aircraft maintenance and operations environment;
  • Utilizing FAA Repair Station manuals to maintain aircraft forms and records as required;
  • Monitoring aircraft work order requirements, configuration status, weight and balance, and aircraft inventory data for accuracy.
  • Initiating and distributing applicable maintenance forms by established procedures;
  • Order and track parts, consumables for expiration and applicability.
  • Pass a DOT, FAA drug and alcohol test when selected.
  • Assist leaders (i.e. Supervisor, Manager) with administrative functions;
  • Support data entry of TotalFBO, FAA approved forms, ensuring any errors and omissions are brought to the attention of the maintenance leader for correction;
  • Submit appropriate documentation for new employees and contractors - including submission of change requests to IT for any necessary TotalFBO setup (new users, change of department, change of skills, etc.);
  • Clerical support: coordinate meetings, take minutes, travel arrangements, prepare documents, daily/weekly/monthly reports, verify expense reports, process invoices to appropriate agencies, maintain employee database information, etc.;
  • Order office supplies and uniforms
  • All other related duties as assigned by the Supervisor.
  • At least three (3) years of administrative experience in a computerized environment;
  • Proficient in the use of Microsoft Office Products (Word and Excel);
  • Strong communication skills and flexibility;
  • Very detailed oriented with a focus on process improvement;
  • Ability to work under pressure and possess excellent organizational skills;
  • Ability to review own work for accuracy and thoroughness;
  • Ability to bring new ideas in improving existing processes;
  • Ability to multitask and work in a fast-paced environment;
  • Aviation, billing, manufactory and/or any other related environment experience, an asset.

The physical demands described here represent those that must be by an employee in order to successfully perform the daily functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the daily functions. 

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Skyservice is an equal opportunity employer.