Description
Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, and to work and enjoy new adventures.
What the role is
The B2B Sales Manager is responsible for ensuring sales promotion, and revenue generation of all products available at the specific Selina locations. The Sales Manager will represent the Commercial team on-property of all the hotels.
This position reports to the Country Commercial Director and will be implementing Global and Country Level Sales strategies and following corporate procedures. The candidate should know the city and country assigned, main feeder hospitality markets and should be developing partnerships and sales brand promotions.
What you will be doing
- Achieve revenue goals for all products (accommodation, F&B, Explore, Cowork, Wellness)
- Manage, retain, and grow established customers (individual and group business)
- Responsible for all sales processes at location level and synergies with other countries or global locations.
- Dealing with customer enquiries and aiming to meet their expectations.
- Oversee the customer experience for fam trips, and educational visits for customers.
- Upselling and cross-selling in location level to optimize revenue per customer.
- Open new sales channels and manage existing ones for FIT and groups.
- Create local level packages based on special events and local experiences offered (lead the collaboration with country and global level sales teams)
- Close local level deals for groups and packages (corporate offsites, student groups, etc.) with the help of country and global teams when needed.
- Sourcing new tour products and destinations to meet consumer demands.
- Prospect new clients i.e., Tour Operators, Corporate, DMCs, Travel Agencies, M&E Agencies and Creative Marketing Agencies
- Provide sales performance reports to the country and regional leadership on tracking progress against targets, successes and challenges.
- Support in the creation of marketing initiatives for all products in the location with the support of the Country Sales & Marketing coordinator and external vendors.
- Analyze data and provide reports with conclusions.
- Conduct Sales Mission and attend trade shows in accordance with the market.
What you need for the role
- Degree in Sales, Hospitality or Business Administration
- Local hospitality Market knowledge
- Hotel revenue management knowledge
- English proficiency and local language
- Minimum 2-4 years in sales management
- Previous experience in sales in hospitality is a requirement.
- Time Management, Creativity and Cultural Sensitivity Skills
- Revenue and Profit Oriented
- Previous experience with community engagement
- Excellent communication skills, verbal and written.
- Able to work independently and creatively to close new sales opportunities.
- Able to work and collaborate in a matrix environment.
- Strong negotiation and relationship management skills
What can you expect
- Competitive package with significant performance upside potential
- Remote-friendly
- No dress code
- Pet-friendly (as long as your pet is friendly)
- Multiple online training opportunities
- Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
- Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
- A free vacation day on your birthday!
- Amazing referral program with cash and global holiday packages; we know you hang out with other great people
- Additional country-specific benefits