Description

• Establish the optimal operating model for accounts receivable and service charge in Continental Europe and UK;
• Provide leadership, direction, oversight, and monitoring of third party property managers in Continental Europe and UK as it relates to accounts receivable and service charge;
• Work closely with the US and European teams to manage the key metrics of importance for productivity and quality;
• Building and managing a team that scales with the business.

• Lead cross-departmental initiatives and interactions including the onboarding, systems setup, and process implementation to support expansion into new countries which includes working with third party implementation partners, property managers, and information technology.
• Develop policies and procedures to support Finance Operations in Continental Europe and UK.
• Develop workflows to use as a reference for general acquisitions as well as country specific.
• Develop workflows for country and entity specific.
• Develop checklists at various points in multiple processes.
• Engage and meet with other departments regularly (Legal, Strategy, Research, Accounts Receivable, Accounts Payable, Treasury, Accounting, Property Management, Information Technology) to identify their documented processes and identify challenges and areas for improved efficiencies.
• Understand Yardi’s setup and reports used (property lists, entity lists) in order to facilitate onboarding additional Yardi features relating to new countries and creating efficiencies in existing processes.

• Provide leadership, direction, oversight, and monitoring of third party property managers as it relates to accounts receivable and service charge responsibilities including:
• Collection and billing of rents and other income from the applicable property.
• Insurance and property tax payments, accruals, recoveries, and forecasting.
• Collection of service charge contributions recoverable from clients.
• Collection of service charge expenses, insurance premiums, and tax expenses from clients and performing annual reconciliations.
• Calculating, estimating, and apportioning service costs and insurance premiums and applying to clients for payments on an interim basis and on a final basis after the end of each accounting year, or in accordance with the client’s lease requirements. 
• Crediting clients with accrued interest where appropriate.
• Demanding arrears of rent, service charges, insurance contributions and other payments from clients, assisting solicitors and counsel and issuing instructions to solicitors or other collecting agencies for the recovery of arrears where appropriate.
• Ensure third-party property managers are maintaining published company policies and procedures as they relate to all aspects of Accounts Payable, Accounts Receivable, and Service Charge Reconciliations.

• Oversight of insurance and property tax payments, accruals, recoveries, and forecasting.
• Responsibility for the service charge cycle.
• Oversight of service charge reconciliations.
• Lead the implementation of Yardi service charge including related process reengineering.
• Working with internal and third party property managers to monitor and calculate service charge costs.
• Ensuring that changes are calculated correctly and are relevant.
• Ensuring information to customers in clear and accurate.
• Ensure the prompt collection of service charges.
• Periodically review financial position with property managers and leadership where necessary.
• Liaise with auditors to track progress of and review service charge accounts.
• Liaise with internal and third party property managers on budgeting/billing ensure accuracy and transparency.
• Resolving any queries with customers.

• Review and oversight of accounts receivable balances for Continental Europe and UK.
• Proactively follow-up on past due amounts and address any client disputes with regards to billing activities.
• Coordinate with the European leadership team and third party property managers on serving of any notice of default.
• Assist in collectability analysis of month-end receivables balances.
• Oversight of cash application for portfolio tenant ledger charges.
• Recording charges to the tenant ledger for debtor balances in connection with entity acquisitions.
• Lead e-invoicing projects including the creation, transmission, and management of electronic invoices in compliance with European standards and regulations.

• Process and data requirements as well as protocols to assist with country specific policies and procedures for Continental Europe and UK.
• Point of contact for third party property managers as it relates to Yardi input: invoicing, contacts, VAT, and translation.
• New acquisition DAS imports and portfolio activity updates with review/activation oversight according to country specific policies and procedures.
• International lease expiration tracking and vacancy reporting.

• Collaborate with sellers, attorneys, and other related stakeholders to ensure an efficient and transparent property close.
• Audit financial statements alongside lease and ownership documents and provide analysis of operating expense leakage on potential acquisitions. 
• Propose language for releasing, new development, and post-closing agreements in order to maximize operating expense recoveries.
• Negotiate transaction language to minimize post-closing risk.
• Work closely with Acquisitions, the Legal Department and Asset Management to assimilate property acquisitions into the existing portfolio.
• Analyze debtor balances in accordance with the SPA and coordinate with Accounting on final NAV balances for entity acquisitions.

• Bachelor’s degree in Accounting/Finance; MBA preferred.
• 10+ years of relevant work experience, preferably with REIT or real estate industry experience, including managing teams.
• 5 years of experience in the management of employees preferable.
• Bilingual - Fluent in spoken and written English and Spanish.
• Dutch/EU resident preferred.
• Willingness to travel (up to 15%) domestically or internationally.

• Competitive compensation and benefits package.
• The opportunity to join a stable, successful organization, AND make your mark on our European expansion currently in more of a “start-up” mode. The working hours and effort of our role will vary.  We support work-life balance, with an understanding that the work of this role does not conform to a steady pace – there will be peaks and valleys to the amount of effort required for this role.

• First call: If your application matches the role, then it’s time to put a voice to the name! We’ll call you to set up a phone conversation with one of our Talent Partners
• Manager Screen: You will have the opportunity to discuss the role and your qualifications with the direct hiring manager. In this interview, we want to know more about you - what excites you about tax, real estate, and how can you help us solve global challenges.
• Second interview: You’ll meet with several of our team members at various levels. We'll dive into your potential role, showing you how you will fit into your team and contribute to our vision.
• The final decision: If you are the selected candidate, we will present you with an employment contract for your review and signature
• Pre-Employment Screening: If you choose to sign the employment contract, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education, and other information (such as media information) that may be necessary for determining your qualifications and suitability for the role of Sr. Tax Manager.

Realty Income is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information click here. If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process, please contact [email protected], or call 800-375-6700. An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.