Business Development Specialist
Description
Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.
Who we are
Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.
We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
About the role
The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health’s Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health’s Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence.
What you’ll do (Essential Responsibilities)
- Meeting Generation & Qualification
- Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners.
- Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements.
- Conduct initial qualification conversations, articulate Quantum Health’s value proposition, and ensure meetings meet “Qualified Prospect” criteria.
- Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ).
- Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement.
- Outbound Prospecting & Territory Development
- Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects.
- Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists.
- Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools.
- Maintain strong working knowledge of competitor landscapes and market trends.
- Data Quality, Documentation & Technology Utilization
- Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce.
- Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated.
- Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows.
- Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement.
- Prepare pre-call briefs and materials as needed for Sales Executives.
- Campaign Execution & Event-Based Prospecting
- Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities.
- Support event-based initiatives as needed related to conference booth engagement and sales hosted events.
- All other duties as assigned.
What you’ll bring (Qualifications)
- Bachelor's degree in business or equivalent
- 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus
- Demonstrated proficiency in using Word, PowerPoint and Excel
- Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools
- Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts
- Highly organized, self-motivated, and comfortable working in a metric-driven environment.
- Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.
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What’s in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.