Ice Machine Installer / Service Technician

Field Service Technician Oak Park, Illinois Lombard, Illinois Addison, Illinois Chicago, Illinois Arlington Heights, Illinois Elgin, Illinois Waukegan, Illinois Aurora, Illinois Naperville, Illinois Orland Park, Illinois Crystal Lake, Illinois Fox Lake, Illinois Mundelein, Illinois Wheaton, Illinois Schaumburg, Illinois Cicero, Illinois Des Plaines, Illinois Elmhurst, Illinois Oak Brook, Illinois Downers Grove, Illinois


Position at Ice Town

Ice Machine Installer & Service Technician  

Chicago, IL  



Ice Town is hiring an Ice Machine Installer & Service Technician responsible for troubleshooting, diagnosing, and repairing ice machine equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and responds to emergency service calls on equipment including reach-in and walk-in coolers and freezers.  


Essential Responsibilities  

  • Install, Troubleshoot, Diagnose, and Repair Commercial Ice Machines
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in a normal rotation of after-hours and weekend on-call schedule
  • Identify new customers and additional opportunities within existing accounts
  • Maintain Service Vehicle
  • Order Parts and Complete Required Paperwork
  • Attend Training Sessions
  • Other Duties as Assigned


  • Previous field experience working with Scotsman & Manitowoc Ice Machines, or with a recent degree from a technical HVAC school (or related military) experience
  • Strong electrical, electronic, and mechanical skills
  • Extremely strong customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Maintain a good personal appearance
  • Pass Drug Screen and Background Check
  • Maintain a Valid Driver License with a good driving record


Preferred Qualifications  

  • Experience with Commercial Ice Machines
  • Experience with Scotsman & Manitowoc Ice Machines or a willingness to learn commercial Ice Machine Repairs & Installation.
  • CFESA certification and related Training
  • EPA Universal Certification
  • Computer literate

Benefits of Joining Our Team  

  • Competitive Hourly Rates and Overtime Pay
  • Company Vehicle
  • Company Cell Phone/Tablet
  • Medical and Dental Benefits
  • Life Insurance
  • PTO
  • 401k & Company Match
  • Technical Training
  • Initial issue of Service Uniforms
  • Stable Customer Base and Consistent Work

About Ice Town  

Since 1985 Ice Town has specialized in leasing, servicing & maintaining ice making equipment servicing all of metropolitan Chicago and the surrounding suburban Illinois communities, including Northwest Indiana, Southern Wisconsin and more. We handle all brands, capacities and types of ice equipment; from small under counter machines for your home or office to large cube, flake and nugget ice makers and dispensers. Let us know if you want to be part of our team! To learn more, please visit us at:  


Ice Town is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  


  • Completion of a satisfactory background check and drug screen is required.
  • Must be at least 18 yrs of age
  • Valid Driver’s license and driving record that aligns with our safety standards.

RES Group Inc. is a division of Unlimited Service Group “All Unique All United.”