Rochester Area Commercial Appliance Service Technician

Field Service Technician Rochester, New York Webster, New York Brockport, New York Victor, New York Geneseo, New York Batavia, New York


Position at Duffy's AIS

Commercial Appliance Service Technician  

Pay: $22-45/hour   

We are looking for a Service technician that is capable of repairing commercial food equipment and appliances such as ovens, dishwashers, fryers, microwave ovens, toasters etc.  Want to get a van to take home and be a company ambassador instead of just another number?  Applicant must have a minimum of 2 years repair experience in commercial appliance repair or one that is similar such as domestic appliance repair or HVAC/R. Applicant must be ready to be put in a truck and sent out to do repair work with minimal training. Applicant can be cross trained from related fields to repair hot side equipment as well as food prep, refrigeration and beverage equipment. Be a decision maker and service Hero to our customers in need.  PLEASE do not respond if you have no experience in this field or a similar field of work  

Job Responsibilities:  

  • Troubleshoot, Diagnose, and Repair Cooking Equipment
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in normal rotation of after-hours and weekend standby duty
  • Identify new customers and additional opportunities within existing accounts
  • Maintain Service Vehicle
  • Order Parts and Complete Required Paperwork
  • Attend Training Sessions
  • Other Duties as Assigned by the manager


Minimum Requirements:  

  • Two years of cooking equipment service (or related military) experience
  • Strong electrical, electronic, and mechanical skills
  • Extremely strong customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Maintain a good personal appearance
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver’s license and driving record that aligns with our safety standards.
  • Must be at least 18 yrs of age

Desired Characteristics:  

  • Experience with Fryers, Ovens, Steamers, Ranges, Broilers, Ware Wash, etc.
  • Experience with Commercial Cooking Equipment
  • CFESA certification and Factory Training
  • Computer literacy


Benefits of Employment:  

  • Company contributions towards health, dental and vision insurance
  • Company-matched 401k contributions
  • Low mileage, lettered service vans provided, which you can take home every night
  • Company uniforms
  • Continuous training to keep your skills sharp
  • Advancement opportunities
  • Company-wide picnic and holiday dinner every year


About Duffy’s AIS  


Combining the efforts of Duffy’s Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy’s AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.  

Duffy’s AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn’t stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment  


Let us know if you want to be part of our team! To learn more, please visit us at:   


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.  

Duffy's AIS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Duffy AIS is a division of Unlimited Service Group “All Unique All United.”