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Description

Environmental Services Operations Manager Job Description

Job Summary

The environmental services manager will provide leadership, direction, and management oversight to continuously improve the standard EVS operating model within multiple facilities. Provide staff leadership, making sound business decisions supporting the environmental services division's mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the department's day-to-day operations; ensures a consistently high level of cleanliness and aesthetics to patients, visitors, and staff.

Schedule: Monday-Friday 8:30-5:00PM 

Must be available weekends and on-call for evenings and overnight emergencies

Salary: $75,000-$85,000

Supervises: Environmental Services

Primary Responsibilities

• Evaluate and make recommendations for environmental hygiene maintenance.
• Manages departmental budgets (e.g., capital, projects, supplies, operations).
• Ensures regulated medical waste is handled, packaged, stored, and disposed of in accordance with federal and state regulations and appropriate documentation is maintained.
• Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products, and equipment. 
• Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives.
• Promotes a culture of safety, hand hygiene, patient experience, employee engagement, and retention.

Other Responsibilities

• Coordinates scheduling 
• Supervises and/or performs on-call emergency services when needed.
• Compose general and technical reports.
• Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices, evidenced by proper logins, using applicable hardware or software, attaching files, composing appropriate email messages, and appropriately using internet browsers or sites.
• Takes a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other healthcare workers.

Education/Certifications/Licenses

• Preferred - Certified Healthcare Environmental Services Professional (CHESP) certification. 
• Designated trainer status for Certified Health Care Environmental Services Technician (T-CHEST) or Certified Surgical Cleaning Technician (T-CSCT) a plus  
• Bachelor’s Degree 

Experience

• Required- Minimum 5 Years in environmental services and/or acute care-related service departments.
• Required 1 Year in Supervisory level experience managing and scheduling staff. 

Special Skills/ Equipment

• Ability to clearly and effectively articulate and present information and respond to questions from groups of managers, clients, customers, and the public.
• Exhibits excellent interpersonal and communication skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.
• Requires knowledge of Windows applications, MS Word, MS Excel, PowerPoint, SharePoint, and related applications.

Contacts

• Internal: Patients, providers, staff, and volunteers
• External: Patients, providers, visitors, vendors, community agencies, and advocates.

The following are required upon being hired:   

• Physical
• PPD (TB test)
• Blood draw to check for antibodies of the following:

Measles, Mumps, Rubella, Chickenpox, Hepatitis B 

• COVID VACCINATION REQUIRED  
• Flu Shot required. 

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. 
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Pinnacle Healthcare Environmental Services is an equal opportunity employer. Pinnacle is a division of Planned Companies that does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”