If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Peer Bridger with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation:

New hires for this position typically start between $21.80 and $27.24 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

• Medical
• Flexible spending
• Dental
• Vision

Additional coverage after 60 days:

• Life
• AD&D
• Disability

Other benefits:

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)

• Join Pioneer and be part of a team that values and invests in you.

What you'll do

The Peer Bridger program promotes recovery by engaging with clients and assisting in the establishment of secure community connections. The peer-client relationship and services will continue post-discharge. Peer Bridger work as an integral part of the FCS Supportive Services and Pioneer teams to provide trauma-informed, strengths-based services and support. The Peer Bridger functions as a role model through sharing their own lived experience with behavioral health challenges.

Primary/essential duties and responsibilities are but not limited to: 

• Provides education, assistance and guidance in identifying and linking to community-based resources (primary care, mental health and or substance abuse treatment, housing, financial benefits, transportation, self-help groups, and relapse, etc.) for current and potential program participants
• Regularly meets with program participants at the facility for initial engagement, relationship building, goal setting, and to provide support through and post-discharge
• Builds supportive relationships with clients, emphasizing the development of trust, mutual respect, encouragement and emotional support through sharing lived experience as a person in recovery from behavioral health conditions
• Promotes a sense of self-direction and self-advocacy
• Helps program participants develop skills to facilitate and support trust-based relationships and engage/re-engage with family friends, and other social support networks
• Helps the client identify and/or re-engage with family, friends, and other social support networks
• Helps program participants develop and maintaining wellness plans for participants’ medical issues in accordance with their treatment recommendations
• Works collaboratively with clinical teams to provide the client with a peer perspective and understanding of the discharge process and the clinical team’s recommendations
• Leads and facilitates group support to clients (Recovery Group, WRAP, etc.)
• Helps facilitate a "warm hand-off" to a community behavioral health provider, including sitting in on intake appointments (if requested by the client), helping the client to connect to peer support and other ancillary support services offered by the agency such as housing, employment, etc.
• Helps program participants plan how they will successfully manage their life in the community
• Recognizes, respects, and maintains professional boundaries with clients

• Manages a caseload of 6 to 12 participants
• Completes all documentation requirements, including data logs, clinical notes, etc., in a timely and accurate manner
• Completes billing documentation in accordance with RCW standards

• Must be available to perform the essential functions of this job whenever scheduled to work
• Attends shift/staff meetings and actively participates in planning, coordination and communication of quality professional services
• Utilizes critical thinking and judgment to identify the most appropriate client support
• Ability to write clear and concise reports and correspondence
• Promotes and models teamwork and collaboration with coworkers and clients

• Maintains quality of care consistent with or exceeding standards set by federal, state, local, internal, and contract requirements
• Assists in the development of treatment methodologies and educational offerings in accordance with client needs as determined by program leadership
• Adheres to professional and ethical standards for behavioral health services
• Collects client and program data as needed

• Completes file audits to ensure accuracy and quality of documentation and services 
• Actively participates in agency supervision to improve upon relevant evidence-based practices
• Obtains additional training required by applicable WACs and in accordance with annual training plan
• Participates in monthly, state-sponsored Peer Bridger conference calls and meetings as required
• Becomes CPR & First Aid certified within 90 days of hire (or as soon as possible) and maintains throughout employment

What you'll bring

• High school diploma/GED
• Must obtain and maintain an Agency Affiliated Counselor credential (Must apply within 7 days of employment).
• Must be approved by Washington state HCA to bill for services
• Lived experience of substance use recovery and the willingness to share their own experiences
• Ability to work flexible hours
• Valid Washington driver’s license or the ability to travel via public transportation
• Washington Certified Peer Specialist with at least two years’ experience working as a peer

Preferably you'll bring

• Experience with state substance use residential treatment facility services
• Experience working with people from diverse cultures

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.