Parts Town Careers

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance 

As a Senior Ecommerce Product Manager (internally known as Product Roadmap Wizard) you will be responsible for directing the efforts of an agile team to define and deliver next generation product strategies, technologies, and industry-first innovations to our customers. You will work closely with business partners to understand the needs of the customer, will help build a roadmap, and design and deliver features that delight customers and help fuel the tremendous growth of Parts Town. You will own Ecommerce customer journeys and KPIS, and communicate all the amazing things you’re building to internal and customer stakeholders. 

Typical Day

• Lead strategy development for key customer journeys, own and prioritize a product backlog and create the roadmap for your product domain 
• Actively engage with engineers, designers, stakeholders, and customers to follow a 5D product lifecycle, owning the definition, discovery, design, development and delivery of features and innovations 
• Build product briefs and OKRs (Objectives and Key Results) to communicate the purpose behind each enhancement you deliver 
• Lead the agile process for your team including daily scrum calls, sprint planning, sprint demos, and retrospective 
• Conduct research, discovery and competitive analysis in support of new feature ideas 
• Write Epics and Stories in Jira and that align with your roadmap 
• Understand customer and stakeholder needs and incorporate those into a product strategy and roadmap 
• Along with QA, perform User Acceptance Testing of your features to ensure the development meets the expected vision for your product 
• Create A/B test enhancement variations to iterate and improve your product 
• Partner with business units, marketing, UX, and engineering to successfully deliver the product roadmap 
• Evangelize the new capabilities you bring to life through training and demonstrations to internal and external teams 

To Land This Opportunity

• You have 5+ years of experience in product management and ecommerce strategy, driving product development in an agile environment 
• You can demonstrate the ability to lead initiatives through the product lifecycle, including opportunity identification, customer research and analytics, business case development, roadmap prioritization, and build/launch cycle 
• You’re an excellent communicator and collaborator, enjoy building a positive team environment, and have a passion for delivering exceptional customer experiences 
• You possess a strong knowledge of agile techniques and best practices 
• You can operate at a strategic level and dive deep into technical details and complexity with ease. You can readily communicate technical and complex topics to non-technical audiences 
• You can handle (and enjoy the variety of) shifting priorities – We are a fast-growing company, and that means being nimble to capitalize on opportunities when they arise 
• You just find a way to get things done and deliver – whether obsessing over the details or collaborating with your team and business stakeholders 
• You appreciate how exciting and rare it is to work at a company with such extraordinarily sustained growth – Success means more opportunities to develop and deliver truly innovative technology, and that motivates you 

About Your Future Team 

The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style. 

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.   We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $118, 592.34 – 175,648.84 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.