Parts Town Careers

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Vice President of IT for Parts Town Americas (PTA) will serve as the senior technology leader for the division, acting as a trusted partner to business leadership and a key member of the PTA Senior Leadership Team. This role will lead all aspects of IT strategy, delivery, operations, governance, and culture for PTA, ensuring technology enables growth, operational excellence, and exceptional customer experience.

The VP will oversee a team spanning applications, infrastructure, and operations, and will establish clear roadmaps, governance frameworks, and communication routines that align business priorities with technology outcomes. This leader will also champion innovation, drive engagement as a culture leader, and embed governance and architectural discipline across PTA IT.

The VP will work closely with the Group CIO and divisional IT leaders to share learnings, drive standardization, and seek efficiencies. In addition, the VP will lead transformation initiatives across core platforms, drive integrations across ERP, WMS, CRM, and EDI, and collaborate with the Data team to embed AI and unlock business enablers that deliver value at scale. This role also requires strong vendor management skills and the ability to leverage the broader ecosystem of partners to accelerate innovation, optimize delivery, and maximize business value.

A Typical Day

Strategic Leadership & Roadmap Development

• Define and execute PTA’s IT strategy and multi-year roadmaps aligned with business growth and operational priorities.
• Partner with Commercial, Supply Chain, Finance, and other business functions to translate business goals into technology-enabled outcomes.
• Ensure IT investments are prioritized, governed, and measured for impact, embedding transparency and accountability.
• Collaborate with the Group CIO and divisional IT peers to identify opportunities for simplification, reuse, and “better together” approaches.

Transformation, Integration & AI Enablement

• Lead transformation initiatives across ERP, WMS, CRM, EDI, and financial systems, ensuring platforms are modernized, simplified, and integrated.
• Oversee application and data integration, enabling seamless end-to-end business processes across PTA and into global standards.
• Partner with the Data & Analytics team to define the right technical and process enablers that unlock business outcomes.
• Champion the adoption of embedded AI and intelligent automation across applications, platforms, and workflows.

Governance & Architectural Discipline

• Establish and chair IT governance forums, ensuring effective prioritization, architecture review, and business engagement.
• Oversee IT routines, including change advisory boards (CAB), program reviews, and architecture review boards (ARB).
• Drive alignment with enterprise standards while tailoring IT solutions to PTA’s unique business requirements.

Business Partnership & Communication

• Serve as a strategic advisor to PTA leadership, ensuring IT is embedded as a partner in decision-making.
• Establish effective communication channels across IT and business functions to share roadmaps, progress, and outcomes.
• Act as a culture champion, driving engagement, collaboration, and “Better Together” behaviors across IT and the business.

Innovation, Vendors & Continuous Improvement

• Identify and deliver innovation opportunities that enhance customer and employee experiences.
• Build strong vendor and ecosystem partnerships to accelerate innovation, optimize delivery, and create joint business value.
• Lead strategic vendor management across key technology providers, MSPs, and integrators to ensure accountability, performance, and cost efficiency.
• Foster a culture of continuous improvement, reducing technical debt and modernizing platforms, infrastructure, and processes.

IT Operations & Resiliency

• Ensure PTA’s IT operations are reliable, secure, and resilient, including infrastructure, applications, and support services.
• Maintain strong cyber, disaster recovery, and risk management practices in partnership with Security and Infrastructure teams.
• Track and report performance metrics to measure IT effectiveness and value delivery.

Team Leadership & Talent Development

• Build, mentor, and lead a high-performing IT leadership team across applications, operations, and infrastructure.
• Foster a diverse and inclusive environment that attracts, develops, and retains top IT talent.
• Develop succession planning, leadership capability, and technical depth across the PTA IT organization.

To Land This Opportunity

• You have 15+ years of IT leadership experience with at least 5+ years in a divisional or enterprise CIO/VP role.
• You are Master Guru with a strong track record of leading IT in distribution, logistics, manufacturing, or e-commerce environments.
• You know-all-how’s of proven success developing and executing IT strategies, roadmaps, governance, and transformation programs.
• You have deep experience with ERP (SAP S/4 RISE preferred), WMS, CRM, and digital platforms, with strong integration knowledge.
• You are Maestro with demonstrated expertise in embedding AI/automation and enabling data-driven processes in partnership with Data & Analytics.
• You have extensive experience in strategic vendor management, including contract negotiations, performance management, and leveraging ecosystem partners for value creation.
• You are excellent communicator with outstanding executive presence, with experience engaging senior business leadership and boards.
• You have strong financial management skills, including oversight of large-scale IT budgets and external partnerships.

About Your Future Team

We are about working hard and playing hard. We are about having each others back, taking on responsibility and making things better for all. We are gritty, roll back your sleeves and get the job done with an inclusive, positive can-do attitude. We enjoy our social events, celebrating with food (of course) and celebrating our team members life’s milestones and events.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.   We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $219,000 – 327,576 salary which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.