Manager, Base Operations Lake Simcoe
Description
MANAGER, BASE OPERATIONS LAKE SIMCOE
Reference #2026-18
Strong. Proud. Uplifting.
At Ornge, we believe that ordinary people can do extraordinary things.
Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.
We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.
Discover Ontario, Canada, and an exciting career with Ornge.
Position Title | Manager, Base Operations |
Department/Section | Base Management |
Employment Status | Permanent Full Time |
Targeted Salary Range | $115,731.20-$137,430.80 |
Work Mode | On-Site |
Existing Vacancy | Yes |
Location | Oro-Medonte, ON |
Hours of Work | 37.5 hours/week |
Posting Open Date | January 30, 2026 |
Posting Close Date | February 12, 2026 |
The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.
Uplift your Career at Ornge as Manager, Base Operations in Lake Simcoe
Shape the future of emergency medical services in one of Ontario’s fastest‑growing regions.
See the mission in action: https://drive.google.com/file/d/1EJbUmfpEB9pNcyeaWoRR3BV2Ob1dJqU9/view?usp=drive_link
Ornge plays a vital role in Ontario’s emergency health system, providing world‑class air ambulance and critical care transport services to patients across the province. Every call we respond to is urgent. Every decision matters. And every member of our team contributes to saving lives.
We are expanding our footprint with the launch of a brand‑new, state‑of‑the‑art base in Lake Simcoe, a region experiencing rapid growth, increased acuity, and rising demand for emergency medical transport services. This base will become a cornerstone of Ornge’s operational network, serving communities across Central and Northern Ontario.
This is a rare, career-defining opportunity.
As the Manager, Base Operations, you will be the operational and cultural leader of this new base, establishing its foundations, shaping its identity, and driving its long-term success. You will oversee all aspects of daily operations, including:
- Leading and supporting a high‑performing team of clinical, aviation, and operational staff
- Ensuring aviation and medical readiness for time‑critical missions
- Managing infrastructure, logistics, and base safety
- Fostering strong, trust‑based relationships across Ornge, local partners, and the community
- Championing operational excellence, compliance, and continuous improvement
Who We’re Looking For
An authentic, courageous leader who thrives in a dynamic, mission‑driven environment. Someone who builds strong relationships, communicates with clarity and empathy, and is energized by the challenge of launching something new. A thoughtful planner who can see the big picture and a hands‑on operator who knows how to get things done.
Your leadership will directly influence patient outcomes and the experience of staff who serve on the front lines every day.
Why This Role Matters
The new Lake Simcoe base isn’t just another location, it’s a strategic investment in the future of emergency medical services in Ontario. Your work will increase service capacity, improve response times, strengthen community partnerships, and enhance the safety and well‑being of thousands of Ontarians.
If you want to lead meaningful change, build a high‑performing team, and make a tangible impact on healthcare in Ontario, this role is for you.
Key Accountabilities:
Leadership & People Management
- Provide day-to-day leadership for a diverse team of paramedics, pilots, and aircraft maintenance engineers.
- Coach, mentor, and develop staff to foster a high-performance, values-driven culture.
- Manage recruitment, onboarding, scheduling, and performance management for unionized and non-unionized staff.
- Act as Occupational Health & Safety Supervisor for the base, ensuring compliance and safety standards.
Strategic Planning & Operational Readiness
- Develop and execute operational plans aligned with organizational goals and Ministry of Health requirements.
- Ensure readiness for PC-24 aircraft integration, land ambulance operations, and potential helicopter services.
- Manage budgets, monitor resource utilization, and implement cost-effective solutions.
- Lead rollout of new equipment and technology, ensuring staff training and compliance.
Community & Stakeholder Engagement
- Serve as the primary liaison with hospitals, airport authorities, allied agencies, and community partners.
- Build sustainable relationships to enhance patient care and integrate the base into the local community.
- Collaborate with Corporate Communications to maintain visibility and engagement post-launch.
- Represent Ornge at community events, recruitment fairs, and stakeholder meetings.
Compliance & Quality Assurance
- Maintain regulatory compliance with the Ambulance Act, Canadian Aviation Regulations, and health and safety legislation.
- Conduct audits of staff certifications, controlled goods, and equipment.
- Oversee facility maintenance, inspections, and IT systems troubleshooting.
Continuous Improvement & Innovation
- Identify opportunities for process improvement and technology adoption to streamline operations.
- Drive initiatives that enhance data integrity, operational efficiency, and service delivery.
- Promote a culture of continuous learning and emotional intelligence within the team.
Qualifications:
- A college diploma or university degree in healthcare, aviation, business administration, logistics, or a related field is required.
- 7–9 years of progressive experience in operations or related field in addition to a minimum of 3 years in a leadership or management role with direct people management responsibilities.
- Experience in medical and/or aviation operations would be considered an asset.
- Prior experience launching new facilities or managing complex, multi-layered operations.
- Proven ability to manage budgets and financial planning.
- Demonstrated success in process improvement and strategic planning.
- Working knowledge of the Ambulance Act, related healthcare regulations, Canadian Aviation Regulations and Standards, Provincial and Federal Health and Safety legislation, Broader Public Sector Accountability Act.
- Proficiency with computer systems, scheduling tools, and web-based applications.
- Experience with planning for growth and developing long-term operational strategies.
- Builds trust through transparency, integrity, and values-driven decision-making.
- Skilled at fostering partnerships with internal teams and external community partners.
- Demonstrates empathy, adaptability, and resilience in high-pressure environments.
- Is committed to professional development and staying current with industry best practices.
- Possesses the ability to lead through transformation and engage teams in new initiatives.
- Strong communication skills to influence and align diverse partners.
- Ability to balance competing priorities and make sound decisions under pressure.
- Experience working in unionized environments and interpreting collective agreements.
- Comfortable with ambiguity and complexity in a fast-growing region.
Total Rewards:
- Comprehensive Health, Dental and Vision Benefit Plan.
- 24/7 Employee and Family Assistance Program.
- Premium Defined Benefits Pension Plan Automatic Enrollment.
- Three Paid Personal Days (Pro-Rated for Year 1).
- Accrued vacation time starting at four weeks per year.
- PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
- Tuition reimbursement and opportunities for learning and development.
At Ornge, we are:
- Community connectors.
- Equity in healthcare.
- Strong in our convictions.
- Proud of the services we provide.
- Uplifting in our mission, values, and services.
You can expect us to be:
- Competitive in pay, benefits, vacation time and more.
- Promoters of diversity.
- Champions of inclusivity and accessibility.
- Committed to your career advancement.
- A tight-knit, supportive culture.
A bit about you:
- You are driven by our collective desire to make a difference.
- Excited by problem solving and excels at in-the-moment decision making.
- Teamwork has always been where you thrive.
- You are ready to put your skills into action in a fast-paced environment.
What’s next:
- If you are ready to uplift lives, apply directly online.
- On apply, we’ll send you an email on how to check your application status within Jobvite.
- Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
- Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
- Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.
Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.
Ornge. Lives uplifted.