Odawa Casino Resort

Job Description

Job Title:Security Medical Officer

Reports To: Security Medical Supervisor

Department:Executive

Minimum Rate Pay:$17.00 per hour

Job Code:SYEMT

Pay Grade:SEC2

Date Written:07/23/2008

Revision Date:12/12/2023

Job Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets by performing any combination of following duties. This position may provide first-aid care to guests and Team Members.

Primary Duties and Responsibilities:

• Greet all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Has contact with casino guests providing or receiving information or during confrontational situations.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise. 
• May provide first-aid care to guests and Team Members.
• Provides assistance as necessary to casino guests.
• Ensures casino property is protected from theft, illegal entry, vandalism, etc.
• Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
• Checks guest ID’s and observes suspicious behavior of Team Members and guests and reports such activity as necessary.
• Safeguards guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
• Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.
• Patrols and checks, periodically, internal and outside perimeters of casino.
• Transports fills and credits to and from casino gaming areas, and auditing from casino cashier’s cage.
• Prepares security reports describing activities and incidents.
• Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Maintain the highest level of confidentiality at all times.
• Work at other properties as needed.
• Performs all other duties assigned within the scope of the position.

System Access:  Trakka and Forms Database

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1. A fun, rewarding, safe, and consistent environment for our Team Members.
2. A warm reception, welcoming environment, and friendly atmosphere.
3. An optimal entertainment experience through exceptional service.
4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
5. A contribution and connection to the community.

Preference:  Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have a high school diploma or equivalent.
• Must have basic math skills.
• Must read, write and speak English fluently.
• Must have a State of Michigan EMR.
• Must have a valid driver’s license and be insurable by our carrier.
• Have basic computer skills including experience working with Microsoft Word, and ability to quickly learn specialized software programs.
• Must be responsible, reliable, and able to make sound decisions.
• Knowledge in gaming policies and procedures and casino operations preferred.
• Must pass a pre-employment physical.
• Must be able to lift and carry significant weight, at times, when performing patient care.
• Long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching are required.
• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
• Occasional in-town travel will be required.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.