Odawa Casino Resort

Job Description

Job Title:Slot Attendant

Reports To: Slot Shift Manager

Department:Slots

Minimum Pay Rate:$9.00 per hour + Tips

Job Code:SLTATT

Pay Grade:SLOTS1

Date Written:08/09/2005

Last Update:01/01/2024

Job Summary:  Responsible for servicing gaming floor and offering superior guest service.

Primary Duties & Responsibilities:

• Ensures compliance with all Federal and LTBB Tribal regulations.
• Performs jackpot and fill procedures.
• Ensures accuracy and completion of paperwork and documentation as it relates to this position.
• Actively promotes players card usage.
• Greet all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Actively participates in housekeeping duties.
• Assists in the training of new team members.
• Assists in the general preventative maintenance of gaming machines.
• Maintains a clear line of communication between team members.
• Attend all meetings as required.
• Complete all required training satisfactorily.
• Maintains strict confidentiality of enterprise information.
• Work at other properties as needed.
• Performs all other duties assigned within the scope of the position.

System Access:  Synkros and Trakka

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1.       A fun, rewarding, safe, and consistent environment for our Team Members.

2.       A warm reception, welcoming environment, and friendly atmosphere.

3.       An optimal entertainment experience through exceptional service.

4.       Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.

5.       A contribution and connection to the community.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have at least three (3) months prior experience as a slot attendant.
• Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed.
• Must possess basic math and computer skills.
• Prior experience using SYNKROS.
• Must read, write and speak English fluently.
• Must have basic math skills.
• Must be able to communicate effectively both written and verbal.
• Must be able to stand and walk for long periods of time.
• Must be able to repeatedly bend, reach and lift.
• Must have the ability to be frequently exposed to heat, cold, noise and tobacco smoke.
• Must be able to repeatedly lift and transport up to twenty-five (25) pounds.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.