Odawa Casino Resort

Job Description

Job Title:F&B Busser

Reports To: F&B Services Supervisor

Department:Food & Beverage

Minimum Pay Rate:$17.50 per hour (Seasonal)

Job Code:BUSSER

Pay Grade:FB3

Date Written:07/31/2008

Revision Date:08/21/2024

Job Summary: Performs any combination of the following duties to support service staff ensuring that the dining areas are sanitary and attractive.

Primary Duties & Responsibilities:

• Greet all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Sets bus carts up at beginning of shift and breaks down and cleans the bus cart at the end of their shift.
• Reduce turnover time keeping tables readily available for incoming guests.
• Removes dirty plates, glasses, cutlery, etc., and napkins from tables after diners are done eating.
• Wipes up spills, table tops and chairs in dining area, using damp sanitized cloth.
• Sweeps and mops floors as directed by supervisor.
• Helps maintain par levels of supplies for dining area.
• Replenish fruits for garnish, glassware, silverware, paper supplies and other items to their designated places.
• Wipe down walls by bus cart and the bus cart as necessary and at the end of the shift.
• Abides by all health codes and regulations and maintains a safe and clean work area.
• Returns empty beer bottles at end of the shift to the loading dock.
• Must be able to maintain neat and well-groomed appearance in accordance with our grooming and appearance standards.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Always maintain the highest level of confidentiality.
• Works at other properties as needed.
• Performs all other duties as assigned within the scope of the position.

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1. A fun, rewarding, safe, and consistent environment for our Team Members.
2. A warm reception, welcoming environment, and friendly atmosphere.
3. An optimal entertainment experience through exceptional service.
4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
5. A contribution and connection to the community.

System Access:  None

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Ability to read, write, and speak English fluently.
• Must be at least 18 years of age.
• Excellent customer service skills.
• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
• Must be able to meet physical requirement such as significant lifting up to fifty (50) lbs., along with bending, reaching, stopping, pushing, and pulling.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke-filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.