Title

Reports to

Seasonal Program Assistant

Manager of Public Programming

Position Summary:

The Seasonal Program Assistant will assist the Exhibitions & Public Programming department at NYBG in executing public programming for NYBG visitors. Duties include: making advance preparations for programs, distributing program/event materials, soliciting public participation, assisting with the setting up and running of programs, facilitating educational opportunities for visitors, and handling breakdown and data collection of programs. The Seasonal Program Assistant will work with other staff and volunteers to guarantee high quality public offerings. This position is visitor-facing, and so the ideal candidate is comfortable interacting with visitors in a friendly and professional manner. This position requires Friday, Saturday, & Sunday daytime and evening availability, as well as occasional holidays. This position will require work outdoors in many seasons.

Specific Duties & Responsibilities:

• Support artists/performers with load-in/out of equipment, transportation, and hospitality needs such as artist escort and Greenroom tidiness.
• Learn basic setup and troubleshooting of speakers and lighting needs for performances, lectures, and viewings.
• Facilitate and delegate tasks and responsibilities to volunteers, freelancers, and interns.
• Coordinate with NYBG departments (Operations, Security, and Visitor Experience) to execute assigned tasks. 
• Collect, retain, and update program data for departmental records, including visitor counts, post-event recaps, and database files relating to past and present programs. 
• Create a welcoming and educational environment for visitors, and assist with wayfinding and crowd control.
• Organize, take inventory, and maintain equipment in storage spaces to ensure efficient functionality. Assess, prepare, and collect these essential materials for programs and events.
• Organize printed materials and set up informational tables.
• Contribute feedback to support the content of programs, and research ideas for future programming.
• Assist with the setup and breakdown of tents, tables, chairs, and other day-of event production.
• Attend departmental presentations and briefings on daily, weekly, and seasonal programming and exhibitions updates.
• Utilize scheduling platforms and email to receive assigned tasks.
• Other related duties as necessary.

Qualifications:

• Keep up to date and knowledgeable on all Garden programs, hours, special events, and current exhibitions.
• Experience working in customer service and/or programs/events.
• Familiarity with cultural institutions and related programming.
• Prompt and attentive to detail.
• Must have excellent communication skills.
• Familiarity with Microsoft Suite preferred.
• Valid driver’s license required.
• Must have availability on Fridays, Saturdays, and Sundays.

Physical Demands & Work Environment:

While performing the duties of this position, the employee is required to, at minimum, stand; walk; sit; use hands; remain in one position for an extended period of time. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work outdoors under a variety of weather conditions and to work under low, moderate or loud work conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Baseline Work Schedule:

Schedule includes weekends, some weekdays and select holidays. Friday, Saturday, and Sunday availability is mandatory

Payrate: $21/hour