National Director of Operations & Vendor Partnerships

Administrative Seattle, Washington


Position: National Director of Operations & Vendor Partnerships

Location: Remote work opportunity

Northwest Center is headquartered in the Seattle Region, but this is a remote opportunity with travel within the United States required.

Salary: $75,000 – $85,000 per year 

Northwest Center is hiring a National Director of Operations & Vendor Partnerships to ensure the timely install, execution, and management of new facility service accounts (with a concentration on janitorial) throughout the United States. This person will take on the immediate operational requirements for sold accounts and ensure that the execution meets the contractual standards.


  • Monthly cell phone allowances
  • Access to great health care benefits at low employee cost
  • Dental and Vision benefit coverage
  • Retirement 401(K) with a company match
  • Generous Paid Time Off benefits equal to 3.4 weeks in your first year
  • Additional Floating Holidays, Parental Leave, Paid Compassion leave and paid holidays

Essential Duties:

  • Working with legal to understand all contractual obligations of incoming janitorial and facility service accounts
  • Following up immediately on sold facility contracts by finding vendors to fulfill these jobs
  • Finding and negotiating rates with janitorial vendors and ensuring that the scope of work for contracts is well understood
  • Traveling to job sites to provide hands-on support for the execution of new contracts
  • Ensuring that the details of all of the accounts are met operationally
  • Resolving any vendor or customer issues promptly


  • Minimum 10 + years of operations experience in a full-service janitorial environment
  • Vendor management experience preferred
  • High level of attention to detail
  • Flexible and calm problem-solver eager to jump in and find solutions
  • Able to travel an average of two weeks out of the month to sites throughout the United States


Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If you need any assistance or accommodations with the application or interview process, please contact us at [email protected]


At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. Northwest Center is proud to be an equal opportunity employer, including disability and veteran status.