Clinical Trials Support Specialist
Description
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics is looking for a Clinical Trial Support Specialist who wants to learn to continue to learn in order to allow our company to grow. This is remote position with a Monday – Friday, day shift.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:
As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary:
As a Clinical Trial Support you will proactively identify and facilitate patient enrollment opportunities within sponsored clinical trials. You will perform detailed reviews of patient charts, pathology reports, and related clinical documentation to assess trial eligibility criteria. You will also partner closely with healthcare providers to communicate relevant trial opportunities and supports ongoing engagement through education and follow-up.
Responsibilities:
- Conduct comprehensive reviews and analyses of patient charts, pathology reports, and related medical records to identify candidates who may qualify for clinical trial participation
- Apply protocol-specific inclusion and exclusion criteria to accurately assess patient eligibility
- Communicate with client physician offices via phone, email, and fax to identify appropriate clinical trial contacts (e.g., clinical research coordinators, nurses)
- Coordinate and schedule outreach activities between internal teams (e.g., MSLs) and client clinical trial contacts
- Document, track, and maintain accurate records of outreach activities and patient interactions in internal systems
- Generate weekly and monthly performance reports, including key metrics such as volume screened, eligible candidates identified, provider engagement, and conversion outcomes
- Present performance metrics, trends, and insights to pharmaceutical partners and internal stakeholders during routine touchpoints
- Support the extraction and structuring of unstructured patient clinical data into standardized formats
Education, Experience & Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred
- 2 or more years of experience required
- Understand pathology and oncology
- Experience working with or in clinical research organizations and or sponsored clinical trials with extensive protocols
- Experience working with or in laboratories and/or hospital settings
- Communicate confidently with healthcare offices via telephone, email, and fax
- Advanced experience in Microsoft Word, Excel, and PowerPoint
- Knowledge of EHR systems, including analysis and synthesis of pathology reports
- Ability to use CRM systems, preferably Salesforce.com
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate
- significant amounts of information with attention to detail and accuracy
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Pay Range (will vary based on location & experience) $20.98 – $36.18 Hourly, Plus Annual Bonus
In all instances, the salary paid will satisfy minimum salary laws.