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Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Customer Service Team delivers MCC’s World Class Service model by providing clear, concise and timely information regarding our customers purchase orders and shipments.  This requires obtaining and utilizing an in depth knowledge of our customer’s and products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn’s business systems and exceptional communication skills.

Why work at MCC: 

• Meal vouchers: 40 RON/working day, granted monthly (taxed according to legal provisions).
• Private medical insurance via Allianz Țiriac.
• Optional pension plan via NN Asigurări, starting from the second year.
• Occasional bonuses: for Easter, Christmas, company day, and vacation.
• Transport reimbursement: up to the value of two RATUC monthly passes.
• On-site work at company headquarters (not remote or hybrid).

Responsibilities: 

• Manage the daily relationship with the assigned client portfolio – via ERP system, email, or phone.
• Receive and process orders in accordance with agreed contractual terms.
• Calculate prices and monitor the profitability of the clients in the portfolio.
• Prepare analyses and reports – responsible for their accuracy and completeness.
• Analyze and manage inventory; actively participate in regular stocktaking.
• Mainly office-based activity – physical presence at the factory is required.

Qualifications: 

• Completed higher education, preferably in the economic field.
• Advanced knowledge of English (written and spoken).
• Experience in customer relations is an advantage.
• Excellent communication, organizational, and analytical skills.
• Ability to synthesize and clearly convey information both internally (colleagues) and externally (clients).
• Strong computer skills; experience with ERP systems is a plus.
• Attention to detail, ability to work efficiently under pressure.
• Proactive mindset: capable of bringing forward suggestions and improvement initiatives.

Diversity & Inclusion:

MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.