On-Call Case Aide

Case Management Portland, Oregon


Bilingual Spanish On-Call Case Aide – Mi Futuro (Office of Refugee Resettlement Shelter) 

 Salary Range: $20.49- $21.80/hour

In-Person Relief/On-Call Position

Seeking Bilingual Spanish Speaking Candidate with office experience to support the case management team and unaccompanied youth at our shelter location.

Morrison Child and Family Services is a non-profit organization providing a continuum of trauma-informed, culturally responsive programs and services for youth and families in residential, shelter, respite, foster care, community & school-based outpatient, family preservation, and prevention services.  As one of the largest mental health and substance use recovery agencies serving 7,000 youth in Portland, Oregon, and the state of Washington, our goal is to promote a vibrant culture of self-care, creativity, and overall resilience that contribute to the success of our youth and families.    


ORR Immigrant Youth Services - Shelter Our shelter is well equipped to comfortably house and care for up to 25 youth at a time. The youth are place in our residential facility by the Office of Refugee Resettlement (ORR) with the main purpose of assessing and completing family reunification in a timely manner. In our residential facility, the youth have access to education, medical, case management, mental health, legal and religious services. The shelter serves adolescent boys and girls (11 – 17 years of age) who primarily arrive from Latin American countries, and occasionally from other countries such as Southeast Asia, Eastern Europe, Middle East and Africa.


The Case Aide works closely with the Case Management team in order to facilitate completion of all ORR requirements for case management for youth in care.  This includes contact with sponsors regarding family reunification packet completion, records requests, internal case file audits, involvement in the medical services, data entry, meetings with clients, organizing case files, filing, scheduling fingerprint appointments. The Case Aide provides administrative support to the client’s family, as well as help prepare and process forms, applications and other paperwork as needed. In addition, this position may transport clients, among other assigned tasks.

We look forward to reviewing your resume and application at www.morrisonkids.org/careers  For accommodation requests during the application/hiring process please contact: [email protected]

(priorities) Job Duties (3-6 bullet points) Not complete Job Description (hyperlink pdf) available at company site, Description provided at interview stage:

  • Works closely with case management department providing:
    • Clerical responsibilities including data entry, completing reports, tracking, filing, form completion
    • Client and sponsor interviews to fill out ORR required documentation for digital fingerprints
    • Duties necessary for department completion of case management functions under the supervision of the Lead Case Manager and other members of the CM team.
  • Assists Administrative Coordinator with duties such as database entry and case file requests. Attending Quality Improvement and administrative meetings as needed.


Experience/Education Requirements  

  • A high school diploma or equivalent is required (Diploma, GED or college transcripts required step of hiring process) 
  • Bi-lingual in Spanish and English required.
  • Minimum 2 years consecutive office experience preferred.
  • Experience working with adolescents preferred.



Preferred Qualifications not required 

  • Child welfare and/or case management experience is strongly encouraged.


 Other Requirements:

  • Pass a DHS criminal history background
  • Meet agency driving requirements.
  • Travel between program locations
  • Language testing, if applicable 


Physical Requirements:

  • Position may be traveling by car and plane.  
  • The person in this position needs to occasionally move about the inside of the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • The person in this position frequently communicates with clients and outside stakeholders Must be able to exchange accurate information in these situations.
  • May move equipment or files weighing up to 30 pounds around site

In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.  


We are an Affirmative Action Plan Employer. It is the policy of Morrison to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.  


This job is open until filled.  Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period.  


  Morrison employees are offered a variety of plans to address the health and welfare needs of our employees and families.  Benefits include Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).  Employees may purchase additional voluntary life insurance, short-term disability, critical illness, and accident coverage through Unum.  


Residential ORR Programs through Federal Mandate must provide proof of immunity including the following vaccinations that are typically received in childhood: MMR, Varicella, and DTaP. There is also an annual Flu Vaccination requirement. Proof of compliance is required for employees at these sites, and masks are required while pending compliance.