Sr. ServiceNow Developer

ServiceNow Washington, DC


Description

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be!  We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.     

Together, we know our people are our difference—for our clients and our colleagues.    

Are you ready to:  

  • Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?  
  • Learn and grow by taking advantage of every opportunity available to you?  
  • Join a company which prides itself on its shared values and inclusive culture?   
  • Be the difference and make it happen? 


Role Summary 
 

MetaPhase is seeking a ServiceNow Developer with a minimum of seven (7+) years of overall IT experience to be a part of a Federal IT team supporting our clients to transform their business and solve complex problems leveraging ServiceNow (SN). You will be stepping into a growing team where you can leverage your experience in SN to deliver on existing engagements and to play a role in standing up our corporate SN Service Line.   

As a technical team member, you will establish yourself as an SN platform specialist and liaison among clients, technical resources, and project stakeholders. The SN Developer will work on projects from a development and architecture perspective through design, implementation, testing, and troubleshooting/problem solving.  

The SN Developer will be working with a project team to understand our client’s business objectives and translate client needs into specific technical requirements, and defining a SN solution to meet those requirements. You will be collaborating with team members to develop and implement requirements through SN - helping with SN architectural decisions, technical standards, matching solutions to business problems and helping our clients get the most from their SN investment.  

  

What You Will Be Doing   

  • Attend management-level and stakeholder meetings to obtain business and technical requirements, offer solutions, and serve as a technical advisor on SN tool capabilities 
  • Contribute to technical team discussions around ServiceNow solution design, and architecture on larger development efforts such as integrations or new module implementations or customizations 
  • Ensure adherence to development guidelines as it relates to security, performance, re-usability, scalability and stability, code reviews, API usage 
  • Collaborate with teams and clients to develop and maintain a technical roadmap for the ServiceNow platform that aligns with customer transformation objectives and balances technical and business needs 
  • Collaborate on technical aspects of ServiceNow implementations projects and provide technical support in ServiceNow tool configuration and custom development - Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third party software integrations 
  • Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platform applications 
  • Support business capture efforts and proposals/responses, marketing materials, case studies, and participating in presentations and/or challenges 

  

What We Need From You (Required)   

  • 7+ years of overall IT experience with at least 2 years of experience as a ServiceNow Developer 
  • 5+ year working in ServiceNow 
  • Experience working Cloud Platform solutions integrating with other Cloud Applications and Data Sources 
  • Comparable written and verbal communication skills with demonstrated ability to contribute to technical decision making 

Bonus Points (Desired)  

  • Hold ServiceNow certifications including Certified System Administrator 
  • Strong knowledge of the SDLC both Agile and Waterfall 

  

Work Location  

TBD - Mix of remote and Contractor site (DC Metro Area). Remote work until further notice    


Travel 
 

None  


Education Level 
 

Minimum Bachelor's degree    


Clearance Level 
 

This position requires ability to gain a Public Trust clearance.    

  

About MetaPhase Consulting  

MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:  

Fastest Growing   

  • Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023 
  • Washington Technology Fast 50 Award - 2020, 2021  
  • Financial Times America's Fastest Growing Companies – 2021, 2022, 2023 

Best Places to Work   

  • Washington Post Best Places to Work – 2022, 2023 
  • Washington's Business Journal’s Best Places to Work – 2021, 2022 
  • Virginia Business Magazine's Best Places to Work – 2021, 2022, 2023 
  • Northern Virginia Technology Council Top 100 Technology Firms – 2020 

Company & Individual Awards  

  • 2021 Washington Business Journal Small Business - CEO of the Year  
  • 2021 FedScoop 50 - Industry Leadership Award Nominee  
  • 2021, 2023 Moxie Award Finalist 
  • 2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)  
  • 2022 FedScoop Best Bosses Finalist – Brett McLaren   
  • 2022 Washington Business Journal 40 under 40 – Brett McLaren 
  • 2022 FedHealth IT and G2XChange Women in in Leadership Awards – Beth Angerman 
  • 2022 George Mason University Prominent Patriots in Business – Fred Costa  
  • 2022 TiE DC Capital ELITE Award 
  • 2023 Elev8 Gov Con Finalist  
  • 2023 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million  

MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.