Operations & Logistics Port Sudan, Sudan


Location: River Nile State, Sudan

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program & Department 

Mercy Corps has been operational in Sudan since 2004, and currently has a country office in Khartoum and field offices in South Darfur, South Kordofan, North Kordofan and Gedaref states. We work with Sudanese communities to build resilient scalable solutions that interrupt the cycle of fragility and crisis due to conflict and climate change by improving food and water security, peace and governance and enabling economic opportunities in the agricultural sector. With the eruption of violence throughout the country in April 2023, Mercy Corps is rapidly shifting its portfolio to respond to the crisis in urban and peri-urban centers in the East and center of the country, with an aim to address basic needs for conflict-affected populations, with an initial focus on food security, shelter and NFIs, and protection.
Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation. 

The Position

The Procurement Manager is responsible for overseeing the procurement aspects of Mercy Corps’ logistic operation. Working closely with Program, Administration, Finance and Logistics. The Procurement Manager is instrumental in supporting program activities through their services.

Essential Responsibilities

  • Coordinate MC procurement activities according to the Field Procurement Policies and Procedures, SOPs and donor rules & regulations.
  • Act as Head of Procurement for the Sudan Enhancing Community Resilience (SOMOUD) program. 
  • Ensure that the procurement department supports the program efficiently and compliantly.
  • Interact with contractors, in coordination with the Program & operation Managers. 
  • Ensure that the required documentation of supplies and transactions are completed to standards. 
  • Prepare status reports on deliveries for P&L and office Management and recipient of supplies. Assist in the maintenance of thorough procurement files as outlined in the MC procurement policy. 
  • Coordinate with the Warehouse on delivery of items including completion of Goods Received Notes, storage of items and transfer of items to field sites.
  • Ensure that Mercy Corps’ procurement activities are legal and moral.
  • Enforce proper use of procurement ceilings and approval procedures. 
  • The Procurement Manager will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.


  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews. 
  • Supervise, hire, and orient new team members as necessary. 
  • Provide team members with information, tools and other resources to improve performance and reach objectives.
  • Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Supervisory Responsibility

Directly supervises the Procurement Officers.


Reports Directly To: Operations Director

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • Degree in relevant business field or professional procurement qualification is desired.
  • Minimum 5 years of experience in procurement management at a large scale.
  • Extensive work experience in procurement management, preferably in the humanitarian or development sector.In-depth knowledge of procurement principles, regulations, and best practices.
  • Strong expertise in establishing and managing MPA/MSA contracts across multiple categories.
  • Proven ability to lead and coordinate procurement activities in a fast-paced and demanding environment.
  • Excellent negotiation, communication, and interpersonal skills.
  • Familiarity with the PROSOURCE procurement system is highly desirable.  
  • Strong organizational skills; ability to interact effectively with international and national personnel.
  • Excellent oral and written English skills.
  • High level of computer skills on MS Office programs. 
  • A demonstrated ability to multi-task and process information into action as to not delay program activities. 
  • A clear understanding of procurement ethics and donor compliance is essential

Success Factors 

The successful Procurement Manager will be good at problem-solving and work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Living Conditions / Environmental Conditions

The position is based in River Nile State, Sudan, and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.  Housing for this role is in group housing, and staff will have access to limited medical services, and the living situation is of a moderate standard.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.