About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 35+ countries around the world, we partner to put bold solutions

into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

Department

The mission of the Philanthropic Growth & Engagement (PG&E) Department is to advance Mercy Corps' mission by raising impactful and flexible funds—with a focus on growing unrestricted fundraising—from individuals, companies, and foundations, and elevating our global profile and influence. Our team brings together private fundraising professionals, marketing and communications specialists, development operations experts, and digital platform managers. Together, we boldly share Mercy Corps' global impact with our audiences through best-in-class storytelling with a focus on building trust, engagement, and long-term relationships among our supporters. We work across teams to inspire philanthropic support and partnership with external audiences and build and protect Mercy Corps' reputation and profile.

The Position

We’re seeking a Project Manager to drive the successful planning and execution of cross-team marketing and fundraising campaigns across PG&E. This role is central to keeping complex, multi-channel initiatives moving forward in a fast-paced environment, ensuring campaigns are delivered on time and aligned across teams.

The Project Manager will oversee day-to-day operations across the full lifecycle of fundraising initiatives—from mass market campaigns to major giving—partnering closely with internal teams and external agencies to manage timelines, clarify deliverables, and coordinate approvals. They will also lead the development and maintenance of project management tools, workflows, and processes that improve visibility, collaboration, and alignment across the department.

By serving as a coordination hub for cross-functional teams, this role ensures fundraising and marketing efforts are executed with consistency, clarity, and excellence, while also supporting strategic philanthropic initiatives as needed.

Essential Responsibilities

General Project Management

• Design and implement project management processes, workflows, and RACI charts.
• Establish and maintain Standard Operating Procedures for Wrike usage and governance in collaboration with stakeholders.
• Understand the unique needs, timelines, and goals of different fundraising portfolios.
•  Translate strategy across Mass Market, Midlevel, and Major Giving without losing nuance.
• Ensure coordination and alignment across teams to avoid duplicative work or conflicting donor touchpoints.
• Helps create shared visibility into activities, calendars, and priorities across fundraising teams.
• Identify opportunities for synergy and cross-team collaboration in supporter journeys.
• Proactively identify bottlenecks, risks, or capacity constraints and recommend solutions to keep projects on track.
• Facilitate clear communication across teams, ensuring decision points, timelines, and responsibilities are well understood.
• Lead strategic projects and key initiatives across the department as needed.
• Ensure all projects are delivered on time, within budget, and executed with excellence.

Mass Market Support

• Support mass market, digital, and relationship-based fundraising teams as they execute campaigns and appeals.
• Drive campaign execution across online and offline channels, partnering with internal teams and agencies to ensure high-quality, timely deliverables.
• Develop and manage timelines, action plans, and documentation; coordinate deliverables to meet tight deadlines.
• Contribute to achieving annual revenue and fundraising goals strong campaign delivery and project coordination.
• Support the approvals process for all campaign assets and deliverables.
• Collaborate with Major Giving, Midlevel, and Corporate fundraising teams to ensure campaigns are aligned, complementary, and donor-focused.
• Monitor and report campaign status using Wrike to ensure transparency and alignment across teams.

Skills

• Excellent communication and relationship-building skills
• Ability to manage multiple complex projects simultaneously
• Strong judgment and ability to navigate ambiguity
• Collaborative mindset with the ability to influence without authority
• Commitment to continuous learning and process improvement

Safeguarding responsibilities 

●        Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

●        Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

●        Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None

Accountability

Reports Directly To: Deputy Director, Development Operations & Analytics

Works Directly With: All teams across the PG&E department

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

•          Bachelor’s degree preferred.

•          Marketing and/or fundraising experience required.

•          4+ years of project management experience, including planning, documentation, and close-out.

•          4+ years using project management platforms; Wrike experience a plus.

•          Proven ability to build strong cross-team relationships and foster collaboration.

•          Experience creating, managing, and optimizing processes.

•          Highly organized with exceptional attention to detail and strong proofreading skills.

Success Factors

A successful Project Manager thrives in a fast-paced, dynamic environment and can balance short- and long-term projects under pressure. They proactively manage scope, timelines, and priorities, enforce deadlines across teams, and respond quickly to new opportunities while maintaining accuracy and attention to detail. This individual communicates clearly, works both independently and collaboratively, and builds strong, positive relationships across teams. They remain calm and focused in ambiguous situations, demonstrate excellent organizational and problem-solving skills, and are eager to expand their expertise in project management, marketing and fundraising. They are adaptable, solutions-oriented, and able to navigate cross-portfolio priorities effectively.

Living Conditions / Environmental Conditions

This position is open to remote hires. Some evening and weekend work may be required during emergency responses. Mercy Corps team members represent the organization at all times—during work, travel, and deployments—and are expected to act professionally, respect local laws and customs, and adhere to Mercy Corps’ policies, procedures, and values.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).