Description

About Mercy Corps

The Program 

The Position

Essential Responsibilities

• Supports the Chief of Party (CoP) to develop draft work plans, progress reports, and other project reports, agreement modification requests, respond to donor inquiries, and strengthen the learning agenda for Mercy Corps in Jordan.
• Manages and reviews the production of project reports to ensure they are accurate, complete, and written to high editorial standards before submission to CoP.
• Provides operational and programmatic oversight for the activity and support implementation of the activity’s annual work plans in line with budgets and programmatic targets.
• Provides financial oversight and management of the BvA process.
• Identifies creative solutions and build flexible systems that are compliant with US government and Mercy Corps regulations, yet facilitate the achievement of the project’s capacity development goals and partnership strategy.
• Helps to foster an enabling environment for collaborative, inclusive, and mutually accountable partnerships with consortium partners.   
• Acts as a facilitator between departments to foster brainstorming and identify solutions to untraditional challenges in a timely manner, capturing and sharing lessons learned from individual teams with other teams with a specific focus on support services.
• Provides oversight of Tawazon’s role on the Gender Community of Practice, leveraging learnings, progress and opportunities identified under Tawazon with the CoPR. 
• Facilitates integration across project components and optimize the Gender CoPR to support project goals.
• Facilitates learning across Tawazon and MC portfolios and share lessons learned and knowledge of agency resources/tools/best practices, etc.
• Represents Tawazon and Mercy Corp interests with external stakeholders.

• Provides leadership and direction with regard to all sub-grant or contract functions needed for the project’s success. 
• Coordinates partnership negotiation & development to advance Tawazon’s strategic objectives.
• In coordination with the Sub-Grant team, oversees all partnership compliance processes and guidelines, including oversight for application and selection process, due diligence, issuing, managing, and monitoring sub-grants in accordance with Mercy Corps policies and USAID regulations.
• With the Project team members and in line with MC policies, identifies the best contracting method for partners, identifying adjustments needed as required. 
• Ensures compliance with USAID and Mercy Corps regulations while ensuring that systems are not causing partners undue administrative burden.  
• Oversees the review of potential partner budgets and relevant components of the narratives for completeness, cost eligibility, and compliance with requirements.
• Ensures high quality and compliant partner sub-award management documents throughout the design, implementation and close-out phases, including reports, payment requests, modifications, close-out checklists and reconciliation forms.
• Oversees sub-award tracking and filing, including financial tracking, reports, payments, and other relevant documentation.
• Works closely with Program team to ensure partner monitoring plans are in place and implemented, linking results to the Project M&E plan and reports.
• Serves as the focal point for approval requests to USAID, on costs requiring prior approval, subgrants approval, capital equipment, etc, on waiver requests, consolidating all required information and ensuring project compliance tracker is up-to-date. 

• Ensures effective, transparent use of financial resources in compliance with Mercy Corps and USAID policies and procedures.
• Based on the BvAs generated by Mercy Corps Jordan Finance, prepares and update pipelines with projections, in close coordination with the CoP, Subgrants team and Program team members.
• Supports Tawazon Grant Management Meetings (GMM) to discuss spending patterns with the CoP and other relevant team members and conduct coordination with Mercy Corps Jordan Finance teams to ensure Tawazon’s BvA is accurate; analyze spending and alert CoP on any significant variances.

• Develops Procurement Plan for the project and serve as the focal point for the Project with the Procurement department
• Provides support to the Program team and COP on any procurement for the project as needed, identifying risks for the project and develop mitigation measures, identifying exceptions and facilitating requests with the country support heads of departments, 
• Creates and implement tools for program team members to track commitments and manage contracts, ensure timely invoicing and spending, 
• Serves as the focal point for safety and security for the project, implementing and adjusting as needed project’s safety and security protocols
• Ensures compliance of the project with Mercy Corps global and Jordan operations policies, including asset management, fleet management, procurement policies and procedures.

• Works with Jordan HR Department to ensure timely recruitment of project staff members, working to identify best possible channels for sourcing, participate in the recruitment as needed

• Supports performance management of direct reports, including providing regular and timely feedback on performance and priorities to staff.
• Develops and oversee implementation of capacity building strategy for team members that promotes a culture of learning through systematic analysis and reflection of program data and lessons learned.
• Assists team members with information, tools and resources to improve performance and reach objectives.
• Promotes accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

• Gender Community of Practice Secretariate Liaison 
• Research and Learning Coordinator

Minimum Qualification & Transferable Skills

• BA/S in relevant field required; advanced degree preferred.
• 3 - 5 years of field-based experience in international development – ideally in the region; demonstrated knowledge of relevant sectoral and/or operational areas.
• At least 7 years of progressive operations and management experience, including supervisory experience, required. 
• At least 4 years’ experience in grants management from USG sources and excellent knowledge of donor rules and regulations required.
• Successful track record of supervising, designing, managing and implementing donor-funded technical assistance programs with strong preference for past USAID-funded project management experience. 
• Demonstrated experience in budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports.  
• Experience building compliant, yet responsive and contextually appropriate, sub-grant systems, tools and processes. 
• Demonstrated commitment to capacity development and dedication to partner-driven approaches. 
• Multi-tasking, organizational, and prioritization skills are necessary, as are patience, a sense of humor, and interest in working with diverse teams
• Excellent oral and written communication skills in English is required; fluency in Arabic is highly preferred.
• Experience with monitoring and evaluation and other learning efforts preferred.
• Demonstrated ability to coordinate and facilitate learning groups and initiatives towards results.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public – required.
• Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
• Preference given to candidates with prior work experience in the Middle East.
• Jordanian and male and female applicants are encouraged to apply.

Success Factors

The successful candidate will have demonstrated ability to lead and communicate effectively with the team members and other stakeholders of varied work styles and cultures, follow procedures and meet deadlines with flexibility and creativity in planning and problem solving. This position requires ability to  multitask and rapid decision-making and understand the larger picture while remaining focused on the details.  S/he has initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity strengthening of local partners. The ideal candidate is a self-starter who takes ownership of work, executes tasks efficiently, and thrives in a hands-on environment. S/he will be known for flexibility and creativity in project planning and building responsive systems, and is able to solicit and understand diverse perspectives, build consensus among a variety of stakeholders, and effectively and clearly communicate decisions. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. 

Living Conditions / Environmental Conditions

This position is based in Amman, Jordan which is an accompanied post. Jordan is a middle income country with excellent education, medical, and other facilities in the capital Amman. Jordan is a very safe country with excellent communications, transportation, and housing infrastructure. Although neighboring countries continue to experience political unrest, Jordan has been a stable monarchy for over 30 years and the destination preference for many people from the Middle East to relax or gain access to available services.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

Diversity, Equity & Inclusion

Equal Employment Opportunity

Safeguarding & Ethics