Colombia - Venezuela Response Program Performance and Quality Intern

Programs Bogota, Colombia


Mercy Corps is tracking the COVID-19 situation globally, paying close attention to the 40+ countries where we operate. The health, safety and wellbeing of our global team is our priority as we navigate this unprecedented challenge together. Please note we may need to adjust our internship recruitment accordingly.  

: Bogotá, Colombia

DATES OF INTERNSHIP: June - September 2020

HOURS PER WEEK:  Full-Time (35-40 hours/week)

Note: Interns should not work over 40 hours/week.



Mercy Corps responsibilities

For the duration of this internship assignment, the intern will receive:

  • ISOS Emergency Med-Evac coverage
  • Visa fees (to be reimbursed in country)
  • Business travel, including transport to and from local meetings as well as hotel, per diem, and flights to field offices
  • Training and supervisory support
  • Workstation with internet and phone access
  • Access to Mercy Corps resources, including extensive digital library and online tools
  • Additional tools, materials, and communication devices required for project to be undertaken
  • One leave day per month

Intern responsibilities

Intern will remain responsible for all costs associated with:

  • Travel to and from Bogotá, Colombia
  • Laptop
  • Living expenses and personal travel
  • Medical insurance coverage (vaccinations, if applicable)
  • All other costs associated with this internship


Mercy Corps is an organization dedicated to international development and humanitarian assistance working in over 40 countries. The organization has worked in Colombia since 2005 in economic development for the most vulnerable, humanitarian assistance for conflict victims, land titling, youth education and youth education and empowerment.

Mercy Corps is currently leading a consortium focused on humanitarian assistance via cash transfers that will serve almost 90,000 individuals over 18 months. The consortium, called VenEsperanza, has four members – Mercy Corps, Save the Children, World Vision, and International Rescue Committee.


The intern will develop an understanding of international humanitarian response in the context of emergency assistance through work with the Bogota and field teams. The intern will build practical skills in information management, communications with consortium members and field teams operating in complex, challenging environments, as well as program quality according to Mercy Corps’ standards. This position provides an opportunity to gain an understanding of the technical, administrative and operational aspects of a large, international organization in consortium with three other high-capacity partner agencies.

The intern may learn more about program management principles by completing the PMD Pro Level 1 training and passing the associated exam. The intern will have access to mentoring/coaching provided by the Program Manager, Director of Programs, and the VenEsperanza Consortium Director, related to programs management, report writing and editing (including requirements and data collection/collation for specific donors), research, and communications at Mercy Corps.

The intern may also complete informational interviews with other Mercy Corps staff members working in his/her area(s) of interest, in order to increase his/her knowledge of Mercy Corps’ work in these areas. Additional learning objectives may be negotiated with the intern, depending on skills, interests, and country program needs.


The intern is expected to provide support to the team as follows:

  • Support the Venezuela Response Program Manager in organizing and implementing the OFDA/FFP-funded emergency cash program, with a focus on Mercy Corps’ caseload of approximately 26,000 individuals in Guajira, Cesar, and Antioquia departments.
  • Support the Program Manager with donor reporting, including compiling draft monthly reports and assistance in compiling stories about participants to highlight project progress and achievements.
  • Co-write concept notes and proposals for Venezuela response emergency programming for the Consortium.
  • Participate in coordination bodies including the Grupo Inter-agencial sobre Flujos Migratorios Mixtos and the Cash Transfer Working Group.
  • Support the Program Manager and other program staff in ensuring all Program Team files and systems are in alignment with Mercy Corps guidelines and standards.
  • Support the Mercy Corps M&E Manager with project monitoring tasks, including review of the OFDA/FFP program and its compliance with Mercy Corps’ Cash Minimum Standards.


  • Excellent verbal and written communication skills in English and Spanish.
  • Master's/postgraduate student or advanced BA/BS (final year or recent graduate within 1 year) with demonstrated interest or experience in international development and/or humanitarian programs.
  • Detail-oriented with strong organizational skills.
  • Computer proficient and savvy, especially strong working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Flexible and willing to work on tight deadlines and on both administrative and program support activities.
  • Experience in Latin American and/or Caribbean context is a plus.

A successful intern will be highly motivated and interested in ensuring high quality emergency programming. Candidates must be resourceful, possess excellent written and verbal communication, are flexible/adaptable and capable of working with minimal supervision.


The position is based in Bogotá, the capital, which is a large and fairly modern city with good access to public services as well as excellent medical care. Mercy Corps Colombia is a member of UNDSS and expects staff to follow security protocols to minimize security risk in the field.

Mercy Corps team members and interns represent the agency both during and outside work hours when deployed in a field posting. Team members and interns are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Mercy Corps Diversity Statement 

 Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.  

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. 


Equal Employment Opportunity Statement

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.