Patient Coordinator
Description
Join O'Donnell Family Dentistry, a Marquee Dental partner, as a Patient Coordinator!
Comprehensive Benefits include:
Competitive Pay
Health/Dental/Vision Insurance
Paid Time Off
6 Paid Holidays
401k program
On the job training
About O'Donnell Family Dentistry:
O'Donnell Family Dentistry provides high-quality, comprehensive dental care in Lexington, Kentucky, and the surrounding areas of central Kentucky to patients of all ages.
O'Donnell Family has succeeded by providing their dental offices with the administrative and operational support they need to deliver gold-standard patient care. They believe that expert operational support, coupled with a strong commitment to fostering and maintaining clinical autonomy, makes them an ideal home for those looking to grow their skills while dramatically improving the patient experience they deliver.
Our Patient Coordinators are valued and recognized for their contributions serving as the heartbeat to each dental office. We want to invest in your career engagement and development.
Responsibilities
- Greet patients making them feel welcome in the practice
- Answer the multi-line phone system
- Verify insurance eligibility and pre-authorize benefits
- Manage the daily schedule by checking patients in/out and schedule future appointments
- Answer patient questions about insurance and financial arrangements
- Collect and post payments from patients and insurance companies, follow up as needed
Qualifications
- High school diploma or equivalent required, higher education degree preferred
- Minimum of two (2) years experience in a dental administrative position
- Understanding of dental insurance, the verification process and discussing financial arrangements
- Experience with dental software required; Denticon, Dental Vision, Dentrix, or Eaglesoft preferred
- Attention to detail and strong verbal and written communication skills
- Knowledge of Microsoft Office
- Ability and willingness to create a positive, supportive environment for patients and team members
Equal Opportunity Employer