Patient Coordinator
Description
Join Embassy Dental - Cool Springs, a Marquee Dental partner, as a Patient Coordinator!
We are looking for someone who is excited to learn, grow, and thrive in a busy office. Previous customer service experience is preferred.
Comprehensive Benefits include:
Competitive Pay
Health/Dental/Vision Insurance
Paid Time Off
6 Paid Holidays
401k program
On the job training
Schedule:
Monday - Thursday 8:00am - 5:00pm and Fridays 8:00am - 1:00pm
About Embassy Dental:
Embassy Dental is Nashville’s dentist. With 7 convenient locations and a comprehensive service offering, we deliver the best dental healthcare in Nashville and its surrounding communities. From the land on the lake down to Mule town, we are close to what matters in your life, fairly priced and ready to exceed your expectations.
About Marquee Dental:
Marquee Dental Partners is a Dental Service Organization with nearly 40 brands in over 65 office locations. Our focus is on partnering with premier dental offices and clinicians in the Southeastern United States. Headquartered in Nashville, TN with offices in Kentucky, Tennessee, Arkansas, Alabama, and Florida, Marquee Dental offers its patients a broad range of services through their general dentistry and multi-specialty practices.
Marquee Dental has succeeded by providing their dental offices with the administrative and operational support they need to deliver gold-standard patient care. They believe that expert operational support, coupled with a strong commitment to fostering and maintaining clinical autonomy, makes them an ideal home for those looking to grow their skills while dramatically improving the patient experience they deliver.
Our Patient Coordinators are valued and recognized for their contributions serving as the heartbeat to each dental office. We want to invest in your career engagement and development.
Responsibilities
- Greet patients making them feel welcome in the practice
- Answer the multi-line phone system
- Verify insurance eligibility and pre-authorize benefits
- Manage the daily schedule by checking patients in/out and schedule future appointments
- Answer patient questions about insurance and financial arrangements
- Collect and post payments from patients and insurance companies, follow up as needed
Qualifications
- High school diploma or equivalent required, higher education degree preferred
- Previous experience in a dental administrative position is preferred but not required
- Understanding of dental insurance, the verification process and discussing financial arrangements desirable
- Experience with dental software preferred
- Attention to detail and strong verbal and written communication skills
- Knowledge of Microsoft Office
- Ability and willingness to create a positive, supportive environment for patients and team members
Equal Opportunity Employer