Dedicated Account Manager

Dedicated Operations Dallas, Texas

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Description

Dedicated Account Manager We have an immediate opening for a Dedicated Account Manager position within our Operations Department. If your background or education includes working with drivers, utilization of company assets, cost control, account management and you have excellent customer service skills, please apply!

Responsibilities: 

  • Provide leadership and direction for a group of dedicated drivers. 
  • Ensure optimum utilization of company assets while meeting the daily needs of the customer. 
  • Work closely with the customer to grow the business, while at the same time control the costs. 
  • Be the direct liaison between the account and Maverick, ensuring information is shared effectively.


Duties: 

  • Work closely with over the road truck drivers and internal counterparts to obtain proper loads. Ensure proper trailer pools are maintained and periodic maintenance is performed.
  • Manage, assign, delegate, and direct duties of staff.  Appraise performance, coach, counsel, reward, and discipline employees.  Maintain harmony among workers and resolve conflicts.  Interview job candidates, hire new personnel, and responsible for termination of employees if necessary.  Support and enforce operational and personnel policies, company programs, and procedures.
  • Meet and provide accurate key factor reporting, ensuring the account can measure our delivered value. Maintain a desk reference guide to ensure easy transition during any absences.  Analyze data and recommend changes to the network or amount of dedicated capacity.  Clearly communicate customer needs to all levels of the Maverick organization.  
  • Utilize Lean Logistics concepts to ensure a focus on cost management.  Keep management informed by submitting activity reports, daily call reports, and making recommendations to improve services.
Benefits:
  • Excellent Benefits Package including
    • Worklife Balance: Monday-Friday 2pm-11pm
    • Medical Insurance
    • Dental Insurance
    • Prescription Discount Card
    • Paid Vacation
    • Paid Life Insurance
    • 401k+match…and more!
    • Employee Assistance Program
Who we are: Only the BEST work Maroon.
  • Maverick Transportation is celebrating over 40 years of growth and success. That’s just The Maverick Way®: doing the right thing, promoting our unwavering emphasis on safety, striving for excellence in all we do, valuing our people and having fun! These qualities never go out of style and are what defines Maverick as a proven industry leader decade after decade. From the road to the boardroom, we believe we are changing the industry for the better.
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