Breakdown Coordinator

Maintenance North Little Rock, Arkansas

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Description

Breakdown Coordinator (Hybrid Workplace) We are immediately hiring for a Breakdown Coordinator within our Maintenance Department.  If your background includes diesel technician experience, data processing, administrative experience or related experience and you have excellent customer service skills, please apply!    
Responsibilities   
  • Time effective reception of breakdowns for drivers who have mechanical breakdowns, DOT violations, and other emergency issues where they are in need of roadside assistance. Work with drivers and vendors in a courteous and professional manner.
  • Communicate real time updates to the necessary parties to include: ETAs and accurate timelines, vendor driver correspondence, parts/labor costing, and any delays and reasons for them are communicated.
  • Ensure company policies are being met on repairs and ensure obtain accurate information is input into maintenance software. Read maps through portals/telematics to help direct breakdown assistance and drive completion.
  • Supervision, communication, and direction involved in any accidents, load shifts, cargo breakage/cleanup. Assists in the creation and accomplishment of department action plans that support the company's strategic business plan.
 
The following shift is available:     
  • Weekend: Friday-Sunday: 7am-8pm
 Benefits: 
  • Hybrid workplace and schedule
  • Excellent Benefits Package including
    • Medical Insurance
    • Dental Insurance
    • Paid Vacation
    • Paid Life Insurance
    • 401k+match…and more!
    • Employee Assistance Program
    • Gym and onsite track at NLR Campus
EDUCATION AND EXPERIENCE
High school or GED PLUS additional education in a specialized field (vocational trade school, two-year college, etc.) plus 1-2 years related experience and/or training. Prefer one year of mechanical or road assistant experience and at least a "B" Level Technician or equivalent combination of education and experience will also be considered.

WORKING CONDITIONS 
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions. 
 
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
 
While performing the functions of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision
 
Start Maverick. Stay Maverick. 
Maverick Transportation is celebrating over 45 years of growth, success and innovation. That’s just The Maverick Way®: doing the right thing, promoting our unwavering emphasis on safety, striving for excellence in all we do, valuing our people and having fun! These qualities never go out of style and are what defines Maverick as a proven industry leader decade after decade. From the road to the boardroom, we believe we are changing the industry for the better.
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